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Florida Department of Agriculture and Consumer Services
Bureau of Inspection and Incident
Division of Agricultural Environmental Services Response
3125 Conner Blvd,Suite N,
9. Tallahassee,FL 32399-1650
• CONSUMER NOTICE FORM bifrccmAlaints freshfromfl riila corn
ApnM H.PUrNnM Rule 5E iclo5,FAG: ,-
COMMISSIONER Telephone {850)•617 79i36,Fa�c(850)617-7968
A pest control company must give you a written contract prior to ar ytreatment of each wood ea. oying,organism. It is very
Important that you read and understand the contract you are signing: The pest:control:company is only obligated to follow
the terms of the•contract you have signed, regardless of other statements by the company or salesperson. (Note:Contracts
for treatment for new construction can be issued to the builder and provided to you at closing).
6A51C REQUIREMENTS'FOR CONTRACTS
The contract must state the common name of the wood-destroying organism to be controlled by the company(e.g.
subterranean termite,Powder post beetle). If the contract is for termite control,the contract must clearly state whether
Formosan termites are covered or-not.
■ Some contracts do not include a treatment at the time the contract'is issued, and that should be clearly stated. If a
treatment is performed:as part of the;contract;the.cost_for the treatment must be stated. if the treatment is only for
;certain areas,;the contract should clearly state;that it is for"spottreatthent"only.
•_ The contract must state if it is a retreatment only or a retreatment and repair contract. If it is a retreatment and repair
contract,carefully read the sections of the contract that state when repairs will or will not be covered by the contract.
REQUIREMENTS FOR$TATiN'G V1/HEN TREATMENT OR E:PAIR1NlLL NOT f3E COVERED°8Y'THE C6NTRACT.
Repair contracts will not cover repairs from termite damage under every condition. The contract must state when
retreatment or repair will be done,and conditions under which the company can refuse to retreat or repair.
These conditions have to be stated and be under headings in the contract that are in bold print. Companies typically
refuse repair or retreatment if the condition of the house is such that moisture or leaks result in termite Infestation,or
where siding makes it hard to see termte infestation
Examples of this are:
■Cracks in concrete slabs •Leaks In the roof
■Wood or wall siding in contact with ground ■Water accumulating against side`of house
■Plumbing leaks
The law does require that companies notify you if they see conditions which would void the repair promise and they have
to give you a chance to correct the condition before voiding the contract or denying repair coverage.
• Contracts may have a condition that does not coverFormosan termite damage until a specific time period has passed.
This means that if damage occurs during this period the company will not pay for repair.
You have the right to compare contracts from other companies before signing a contract with a company. Choose the
company that gives you the best contract options.
■ If you have any questions about the terms of the contract,or concerns about the compliance history of the company with
regard to pest control laws or regulations,contact the Department of Agriculture and Consumer Services at phone
number:850-617-7996 or email:biircomplaints@freshfromflodda.com.
I understand that l am entering into a contract with. T? �� ��6�04� (till in company name)to
provide wood-destroying organism(s)treatment, and I have read and uncle ood'the terms of the contract;
Date: -
l'rtnt . ` Consu er
x Title: Property-Owner or authodzed.aaent
onsumer -
Date:• .
Print;Name of!F'ast Clan .' pr�senlative
Company,
Signetu of.Pe >ttioli _ rssentaliVe;
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