HomeMy WebLinkAboutAPPROVED Thermeau s125- specsOWNER’S Manual
PRINTED IN CANADA
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are AHRI-certified
S125
2 OWNER’S MANUAL
Introduction 3
General Safety Instructions 5
Thermeau Models’ Specifications 6
Installation Instructions
Location 7
Water piping 10
Multiple Heat Pump Connections 11
Electrical 12
Bonding 12
Bonding and plumbing step-by-step instructions 12
Electrical Connections 13
Electrical Diagrams 14
Service Analyzer Control 15
Electronic Temp. Controls 15
Initial Startup 18
Meaning of Display Codes 19
Troubleshooting 20
Requesting Assistance or Service 22
Maintenance 22
Winterizing 22
Pool Heat Pump Warranty 23
Table of contents
3OWNER’S MANUAL
Thank you for buying
an THERMEAU pool heat pump.
The THERMEAU pool heat pump is a self-contained unit designed specifically
for pool heating. Each component has been selected with care to achieve a
high-quality product in an effort to exceed all industry standards.
All THERMEAU pool heat pumps have a Scroll compressor, an electronic board
with service analyzer, a titanium heat exchanger tube warranted for 10 years
against corrosion. All components are of superior quality, which presents you
with an effective, state-of-the-art technology heat pump.
In general, compared to other types of pool heaters, such as gas or oil-
fired, the THERMEAU pool heat pump has a lower heating capacity on a
BTU/hr basis. Therefore, it needs to operate for a longer time to accomplish
the desired results. Occasionally, it may be necessary to run the heat pump for
up to 24 hours per day. However, this should not be of concern to the owner
because the heater is designed to operate continuously. What’s more, despite
continuous operation, it will still heat the pool far more economically than other
types of heaters.
4 OWNER’S MANUAL
Service can now be obtained by calling
these phone numbers.
CANADA: 1 855 661-9330
USA: 1 855 385-6480
Please read carefully
Whenever you call to request service for your heater, you must know your
complete model and serial numbers. You can find this information on the
name plate located on the right side of your heater.
Please also record the purchase date of your device and your dealer’s name,
address, and telephone number.
Model Number ____________________________________________________
Serial Number _____________________________________________________
Purchase Date ____________________________________________________
Dealer Name ______________________________________________________
Dealer Address ____________________________________________________
Dealer Phone _____________________________________________________
Keep this book and the sales slip together in a safe place for future reference.
5OWNER’S MANUAL
General Safety Instructions
We care for our customers
We have provided important safety messages in this manual and on your
heater. Always read and obey all safety messages.
IMPORTANT
The IMPORTANT sign calls attention to a note that provides important
information or information essential to the completion of a task.
CAUTION
The CAUTION sign denotes a hazard. It calls attention to an operating
procedure, practice, or the like, which, if not correctly performed or
adhered to, could result in material damage, particularly to the product,
up to the destruction of part or all of the product.
WARNING
The WARNING sign denotes a hazard. It calls attention to a procedure,
practice, or the like, which, if not correctly performed or adhered to,
could result in personal injury or injury to a third party. These signs are
rare, but are extremely important.
?
!
CAUTION
All electrical connections must be done by a qualified electrician and
according to the local electrical codes. Always cut off the unit’s main
power whenever the access panel is open or removed. Always install the
machine outdoors (unless otherwise approved by the manufacturer),
while respecting the minimal clearances needed for proper operation
and heating.
!
CAUTION
Proper pool chemistry is vital to the life of your heater. Pay particular
attention to the total alkalinity and TDS. It is highly recommended that you
have your pool chemistry checked often by an independent pool store.
!
6 OWNER’S MANUAL
A robust and reliable product line
Residential
Water quality standards that must be strictly observed
Description Normal Range Verification
pH level 7.2 to 7.8 Once/week
Chlorine concentration 1.0 to 3.0 ppm Once/2-3 days
Total alkalinity 80 to 100 ppm Once/2-3 weeks
Total dissolved solids (TDS)Below 1600 ppm (fresh water)Once/month
Calcium hardness 200 to 300 ppm Once/month
OPERATING
SPECIFICATIONS
P55 / S55 /
TH55
P65 / S65 /
TH65
P85 / S85 /
TH85
P105 / S105
/ TH105
P125 / S125
/ TH125
P140 / S140
/ TH140
Volts 230 230 230 230 230 230
Hertz 60 60 60 60 60 60
Phase 1 1 1 1 1 1
Compressor amps 11.05 A 12.4 A 14.3 A 21.2 A 24.3 A 27.3 A
Fan motor max.
load amps 2,4 A 2,4 A 2,4 A 2,4 A 2,4 A 2,4 A
Fan motor HP 1/3 1/3 1/3 1/3 1/3 1/3
Fan motor speed 825RPM 825RPM 825RPM 825RPM 825RPM 825RPM
Refrigerant R-410A R-410A R-410A R-410A R-410A R-410A
Optimal water flow
rate (GPM)30 30 35 40 55 60
Max. water flow
rate (GPM)100 100 100 100 100 100
Max. water
temperature 104F 104F 104F 104F 104F 104F
Dimensions (in.)H:32 L:29.5
D:34
H:34 L:33
D:39
H:34 L:33
D:39
H:34 L:33
D:39
H:34 L:33
D:39
H:34 L:33
D:39
7OWNER’S MANUAL
Installation Instructions
Location
The placement of the pool heater is very important in keeping installation
costs to a minimum while providing for maximum efficiency of operation, as
well as allowing adequate access for service and maintenance.
The THERMEAU pool heat pump is designed for outdoor installation and
should not be installed in a fully enclosed area, such as a shed, garage, etc.,
unless ventilation is provided to ensure adequate air exchange for proper
operation. Recirculation of cold discharged air back into the evaporator coil
will greatly reduce unit heating capacity and efficiency.
The unit should be located as close as practical to the existing pool pump and
filter to minimize water piping.
Mount the unit on a sturdy base, preferably a concrete slab or a set of blocks.
The size of the base should not be less than 36” x 36” (91 cm x 91 cm).
A robust and reliable product line
Commercial
MODEL TH-200 TH-200-3 TH-200-3A
Compressor ( HP )2x5 10 10
Compressor type Scroll Scroll Scroll
Heat exchanger Titanium / PVC Titanium / PVC Titanium / PVC
Heating range
(°F / °C)
Up to
104°F / 40°C
Up to
104°F / 40°C
Up to
104°F / 40°C
Voltage Hz/Ph 208-240 60/1 208-240 60/3 575-600 60/3
Required breaker 60 60 30
Minimum circuit ampacity
(MCA)47 44 16.8
Plumbing connections 2’’2’’2’’
Water Flow (GPM)60 to 100 60 to 100 60 to 100
Dimensions in inches
H: 48
W: 33
D: 39
H: 48
W: 33
D: 39
H: 48
W: 33
D: 39
Hot Gas Defrost Yes Yes Yes
Weight (lb)445 375 375
8 OWNER’S MANUAL
IMPORTANT?
All THERMEAU pool heat pump models feature ultrasilent ventilation systems.
Air is pulled through the evaporator coil and discharged through the top grille.
A minimum clearance of 48 inches should be allowed above the unit for unre-
stricted air discharge. The unit must not be installed under a porch. Any side
of the unit should be located at least 12 inches from a wall or from any other
obstruction for unrestricted air intake and service access. The back side of the
unit or one of the two sides (left or right) could be installed at 6 inches from any
obstruction as long as the two other sides are at a minimum of 12 inches distance
of any obstruction. For commercial or multiple installation, please call us.
9OWNER’S MANUAL
Figure 2. Angle Steel Bracket
Attach anchor brackets to base of heat pump
where indicated by the arrows.
Figure 1. Anchor Positions Installation :
1. Place the THERMEAU®
THERMEAU®
Heat Pump
at its permanent location
on the equipment pad.
2. Place the angle steel bracket at the
bottom of the Heat Pump
as indicated (Fig. 1).
3.
4.
5. Drill a hole at each mark
into the equipment pad.
6. Insert a bolt anchor in each hole
completely.
7.
8.
In compliance with the Florida Building Code 301.13, pool heat pumps
must be anchored to a structure for hurricane resistance.
Anchor are required on each installation.
HEAT PUMPANCHOR BRACKET
EVAPORATORCOIL GUARD HEAT PUMPPLASTICBASE
3" minimum3" minimum
CONCRETEEQUIPMENTPAD
CONCRETEEQUIPMENTPAD
EVAPORATORCOIL(REAR)
EVAPORATORCOIL(REAR)
Installer to provide anchors bolts
and the suitable concrete anchor
to attach the angle steel bracket
to the equipment pad.
Bolt on the angle steel bracket
to the base as indicated (Fig. 2).
Mark the position of the hole
in each angle steel bracket
on the backing material.
Line up anchor the angle steel bracket
holes and bolt anchors (Fig. 2).
Put an anchor bolt in each angle
steel bracket.
10 OWNER’S MANUAL
IMPORTANT?
Fig. 2
Water piping
The piping sequence is as follows: pool pump > filter > heater > pool. Auto-
mated chlorine distribution systems, if used, must be placed downstream of
the heater to minimize harm to the pool equipment. Use rigid PVC piping if
possible (SCH40 or SCH80). All joints should be glued with PVC glue. If rigid
PVC is not available, you can use soft or flexible piping with stainless steel
clamps. When the piping installation is complete, operate the pool pump and
check the system for leaks. Then, check the filter pressure gauge to verify
that there isn’t any indication of excessive pump head pressure.
You can also make the connections using high-pressure flexible hose, but
make sure the hose can withstand high pressure. The installation of a bypass
is not necessary unless the water flow exceeds 125 GPM.
11OWNER’S MANUAL
Fig. 3
Fig. 4
Multiple Heat Pump Connections
All plumbing on multiple heat pump installations must be done in parallel. An
equal flow of water to each heat pump is important for optimum operation.
NOTE: It may be necessary to adjust water pressure switch if a unit is installed
below the water level.
Each heat pump allows a maximum flow rate of 125 gpm (473 L/min) and
requires a minimum of 60 gpm (227 L/min).
12 OWNER’S MANUAL
Electrical
The wiring of your THERMEAU pool heat pump should be performed by a
qualified electrician in accordance with local requirements.
The unit must always be deactivated before opening the access panel.
Bonding
Because all metals have different electrical potentials, all metal and electrical
components of the pool system must be bonded together. This includes the
metal framework of the pool, the light, the pump, the filter (if made out of metal),
the heater, any automatic chlorine generator, and any other metal or electrical
equipment. On some older pools, this substructure bond wire may not exist.
In these cases, a 6 to 8 foot solid copper rod must be driven into the ground
near the equipment. All electric and metal components must then be bonded
to each other, and then to the copper rod.
WARNING!
1. A 1/3 lb check valve must be installed between the heater
and any automatic chlorine distribution system (if used).
2. Any kind of automatic chlorine distribution system must be
installed after or downstream of the heat pump.
3. The filter must be placed before or upstream
from the heat pump.
Bonding and Plumbing
step-by-step instructions
CAUTION!
WARNING
13OWNER’S MANUAL
3 Phase loss and reversal protection
Operating mode:
The THERMEAU unit is equipped with SCROLL
compressor which cannot run in both rotations.
When the heating light on the main board will
come on, If all three phase are relatively equal and in
proper sequence, the (ON) green light on the phase
protector will be energize and the compressor will
start normally. If the phase are in wrong sequence,
that’ll be the (FAULT) red light that come ON and the
compressor won’t start. If this occurred, you have to
switch the L1 wire with L2 wire.
WARNING
L3 L2 L2L1L1GroundGround
ON FAULT
Electrical Connections
The installation of the THERMEAU pool heater should be performed by a cer-
tified electrician. To connect the electricity, you must unscrew the four screws
of the front panel, then slide the electric cable in the hole located on the left
or the right side of the base, and then insert it in the control box. The electrical
diagram is located on the lid of the control box as well as below.
14 OWNER’S MANUAL
208/240 VAC, 60 Hz
1 Phase / Dual compressor
WPS LPS HPS REV PUMP FAN
COMP EVAP H2O
24 VAC
WATER
FLOW
SWITCH
LOW
PRESSURE
SWITCH
HIGH
PRESSURE
SWITCH
REVR
FAN
RUN RUN
C
S
R
L1 L2
L2
L1
POOL-COOL
REMOTE SWITCH
POOL-SPA
REMOTE SWITCH
WATER
TRANSISTOR 5K
PROBE
DEFROST
TRANSISTOR 5K
PROBE
POOL SPA CHILLER
BLACK
BLUE
PURPLE
YELLOW
REDORANGEPURPLE
BLUE
BLACK
BLACK
RED
BROWNORANGEBLACK &WHITEBLACK &WHITEBLUE
YELLOW
BLACK
ORANGE(240 VAC)
OR RED (208 VAC)BROWNBROWN & WHITEBLACK
BLACKORANGE(240 VAC)OR RED (208 VAC)COMP 1
ELECTRONIC BOARD (ICM BB7830)
RUN
R
YELLOW
COMP 2
C
S
BLACK
REDYELLOWYELLOW GROUND
TD
1 3
WPS LPS HPS REV PUMP FAN
COMP EVAP H2O
24 VAC
WATER
FLOW
SWITCH
LOW
PRESSURE
SWITCH
HIGH
PRESSURE
SWITCH
REVR
FAN
RUN
RUN
C
S
R
L1 L2
L2
L1
POOL-COOL
REMOTE SWITCH
POOL-SPA
REMOTE SWITCH
WATER
TRANSISTOR 5K
PROBE
DEFROST
TRANSISTOR 5K
PROBE
POOL SPA CHILLER
BLACK
BLUE
PURPLE
YELLOW
REDORANGEPURPLE
BLUE
BLACK
BLACK
RED
BROWNORANGEBLACK &WHITEBLACK &WHITEBLUE
YELLOW
BLACK
ORANGE(240 VAC)
OR RED (208 VAC)BROWNBROWN & WHITEBLACK
BLACKORANGE(240 VAC)OR RED (208 VAC)COMP
ELECTRONIC BOARD (ICM BB7830)YELLOWYELLOWGROUND
208/240 VAC, 60 Hz
1 Phase
WPS LPS HPS REV PUMP FAN
COMP EVAP H2O
24 VAC
WATER
FLOW
SWITCH
LOW
PRESSURE
SWITCH
HIGH
PRESSURE
SWITCH
REVR
FAN
RUN
T1
T2
T3
L1 L2
L3
L2
POOL-COOL
REMOTE SWITCH
POOL-SPA
REMOTE SWITCH
WATER
TRANSISTOR 5K
PROBE
DEFROST
TRANSISTOR 5K
PROBE
POOL SPA CHILLER
BLACK
BLUE
PURPLE
YELLOW
REDORANGEPURPLE
BLUE
BLACK
BLACK
RED
BROWNORANGEBLACK &WHITEBLACK &WHITEBLUE
YELLOW
BLACK
ORANGE(240 VAC)
OR RED (208 VAC)BROWNBROWN & WHITEBLACK
BLACKELECTRONIC BOARD (ICM BB7830)YELLOWYELLOWYELLOWL3RED ORANGE
BLACK
Y-OUT Y C
L1 L2 L3
PHASE REVERSAL
PROTECTION
BLACK
RED
YELLOW
YELLOW
GROUND
208/240/575 VAC, 60 Hz
3 Phases
Wiring Diagram
Wiring Diagram
Wiring Diagram
15OWNER’S MANUAL
Temperature
and parameter
display
Access
to parameters
Heating mode
Compressor running
Heating mode
To raise the desired
temperature or to change
parameters
To lower the desired
temperature or to change
parameters
Service Analyzer Control
The control panel is factory set to display the temperature in Fahrenheit degrees.
Fig. 5
Electronic Temp. Controls
All units
Description
The control located on the front of your heat pump has a large three-character
display for the water temperature, set points, and diagnostics (see figure 5
for front panel appearance). The three button keypad includes SET, DOWN
arrow, and UP arrow buttons. LED indicators next to the display show if the
heat pump is in the pool mode or in the spa mode and if the unit is running.
Buttons:
Press the SET button to change between modes and use the UP and DOWN
arrows to change the selected mode’s settings.
16 OWNER’S MANUAL
Modes available are:
ON OFF Allow you to switch the unit ON or OFF .
POOL Allows you to change the pool water temperature set point.
SPA Allows you to change the spa water temperature set point.
P-S Changes between pool and spa settings. LED’s on front panel will
indicate current mode selected.
Water Temperature Set Point
Temperature set point range is 51°F to 95°F for POL mode. For SPA mode,
set point range is 51°F to 104°F. Pushing the UP arrow or DOWN arrow but-
tons will prompt the control to display the current set point. Continuing to
press the UP or DOWN arrows will allow the set point values to scroll until the
desired set point is reached. Once the new set point has been reached, stop
pressing the UP or DOWN arrows. Once the unit toggles back to the current
water temperature display, the set point is entered. The controls have a fea-
ture called “Set Point Memory Retention”. If the power is removed from the
unit, it retains the last set point displayed.
Heat/Cool Operation (Prestige Series Only)
The heat/cool model is designed to both heat and cool the pool. To select
heat or cool mode, push the set key until H/C is displayed. Press the DOWN
arrow key to select heating (HEA), or the UP arrow key to select cooling (COL).
Set the desired setpoint temperature as described on page 16.
When the heating mode is activated and the unit is running, the letters HEA
will be flashing in alternately with the pool temperature.
When the cool mode is activated and the unit is running, the letters COL will
be flashing in alternately with the pool temperature.
When the automatic mode is activated and the unit is running, the letters AUT
will be flashing in alternately with the pool temperature.
17OWNER’S MANUAL
When the automatic mode is activated, the unit will HEAT the pool when
the temperature drop 0,5°F below set point and will automatically switch to
COOL mode when the temperature raise 2,5°F over set point.
Unit will not cool:
FOR h/c UNITS: Make sure P-S is set to “POL” mode as unit will not cool in
“SPA ” mode.
Connecting to a Remote System
This Pool Heater is compatible with most of all known remote systems in
the industry. The following models’ diagrams show how to connect all of the
remote systems to the Electronic Temp. Controller.
For 2 wire remotes
1. Bring up “POL” setting and
arrow temperature down until
pool setting reads “OFF”.
2. Bring up “SPA” setting and
arrow temperature up until spa
setting reads 104.
3. Set unit to the “POL” mode.
4. Connect remote system with 2
wires to the POOL/SPA termi-
nal on control board. Figure 6
shows you where to connect
the 2 wire remote systems to
the temperature controller.Fig. 6
18 OWNER’S MANUAL
IMPORTANT?
Initial Startup
Before starting the pool heater for the first time, it is important to verify that
the breaker is in the ON position.
Also make sure that the water circulates freely and that the pool pump is activited.
Then, you will need to set the water temperature you desire. The fan will
immediately start. The compressor will start after a 3 to 4-minute delay.
When the compressor is running, the HEATING/CHAUFFAGE indicator located
on the right (see “Service Analyzer Control,” p.15) should be lit. At initial startup,
it is normal for the unit to run 24 hours a day.
It is also normal to see water dripping from the holes at the base of the unit.
This is simple condensation.
For 3 wire remotes
1. Bring up “POL” setting and use arrows to select desired pool temperature.
2. Bring up “SPA” setting and use the arrows to select the desired spa
temperature.
3. Set unit to “POL” mode.
4. Connect the commun and high (or spa) wires to the “POOL/SPA” terminals
on control board (see specific model diagram). Low or pool wire does not
get connected.
19OWNER’S MANUAL
Meaning of Display Codes
Service Analyzer Codes
Most problems will be detected by the service analyzer and a code will be displayed on the digital display of your heater.
Display Meaning of codes
OFF The desired programmed temperature point is lower than 60°F (15°C).
LP & LP3 Shortage of refrigerant gas in the unit or faulty low pressure
control. The digital display will show LP3 after 3 LP faults and shut
down your pool heater. The pool pump will also be stopped for pro-
tection if the unit’s internal time clock feature is used. If LP or LP3
occurs you should call for service.
HP & HP3 Low water flow TO the unit or faulty high pressure control. Check
water flow. Backwash filter and/or heater. The unit will show HP3
after 3 HP faults. This will stop your heater for protection.
PO/DPO Water temperature probe is short circuited or may be defective.
FLo & FL3 Possible causes:
- The FIL parameter must always be set to OFF.
- The filter is in backwash position.
- The filter pump is stopped.
- The filter is dirty.
- Shortage of water to pool pump.
- Water pressure switch must be adjusted or it is broken.
- The unit is in the protection mode and will show FL3, press
any key to restart the unit. FL3 code will stop your heater for
protection.
PC/DPC Suction temperature probe is short circuited or may be defective.
FS Unit currently in defrosting cycle (the fan works but the compressor
is stopped). This is normal operation when outside temperatures
are cold.
20 OWNER’S MANUAL
Troubleshooting
The heat pump is in protection
mode.
The unit is on defrost
cycle.
In this case, there may be
a 5-minute delay before
restarting.
Digital display should indicate FS.
The compressor will automatically
start again a few minutes after the
display stops indicating FS.
The fan is running, but the compressor is not.
Pool pump is not running.
Filter is dirty, restricting
the water flow.
Turn the pool pump on.
Backwash and clean filter.
The heater is displaying “flo” and it will not start.
Heat pump control set to OFF.
Desired water temperature
is reached.
Main breaker is tripped.
Raise temperature set point above
60°F (15°C).
Unit will automatically restart
when the water temperature goes
below the set point.
Reset it.
The pool heater is not running.
21OWNER’S MANUAL
Note: If your pool heater does not operate for reasons other than those mentioned above, please contact
Consumer Assistance Center (see p.4) to obtain the proper authorization for the warranty to apply.
Ask your electrician to verify your heat pump’s power supply by
checking over the L1 and L2 or L1, L2 and L3 connections in the
unit’s service box.
There is no display and the fan is not running,
but the compressor is running.
While your THERMEAU pool
heater is in the heating mode,
a large quantity of warm and
humid air passes over the
evaporator and causes con-
densation. It is normal to see
condensation dripping under
the heater.
To check if the water really is a
leak, you must stop the heater
and leave the pool pump running
for over 5 hours. If water is still
coming out of your heater after
this period, then call your dealer
for service.
There is water around the unit.
Heat loss is too much for the heater; cover your pool as often as
you can.
Evaporator restricted due to improper location (see section on
locating the unit).
Evaporator is dirty.
Restricted water flow.
Clean it.
Adjust water flow.
The heater is running but desired water
temperature cannot be reached.
22 OWNER’S MANUAL
IMPORTANT?
Requesting Assistance or Service
All service will be handled by an Authorized Service Center. Warranty may be
voided if service is not done by an Authorized Service Representative. Do not
return the heater to your dealer as they do not provide service.
Before calling for assistance or service, please check the “Troubleshooting”
(p.20-21) and “Warranty” (p.23-24-25) sections or call your dealer. It may save
you the cost of a service call. If you still need help, follow the instructions below.
Service can be obtained by calling one of these phone numbers.
CANADA: 1 855 661-9330
USA: 1 855 385-6480
When asking for help, please provide a detailed description of the problem,
your heater’s complete model and serial number, and the purchase date
(see p.4). This information will help us respond properly to your request.
Keep a copy of the sales receipt showing the date of purchase.
Proof of purchase will assure you warranty service.
Maintenance
Dirt can accumulate on the evaporator. You can easily remove it by using
a water spray without damaging the small aluminum fins.
The cleaning of the cabinet can be done with the help of a brush and soap.
Winterizing
First, you must turn the breaker off. The unit must be drained of all its water.
You will need to disconnect the IN and OUT water connections.
The next step is to reconnect your IN and OUT water connections that will
have previously been drained.
It is recommended to cover the heat pump to prevent snow from getting
inside.
23OWNER’S MANUAL
Pool Heat Pump Warranty
Commercial
Thermeau Industries inc. warrants that the pool heat pump will be free of defects
in workmanship and materials. The heat pump will be warranted for a period of
one (1) year. All parts and labor to correct any defect in workmanship or materials
will be the responsibility of Thermeau Industries inc.
The compressor component of the Thermeau Industries inc. pool heat pump has
a five (5) years limited warranty. During the first (1) year, the costs incurred by
the parts and labor needed to repair the compressor will be the responsibility of
Thermeau Industries inc. During years two (2), three (3), four (4) and five (5), only
parts will be covered by the warranty.
The titanium tube portion of the heat exchanger in the Thermeau Industries inc.
pool heat pump has a limited 10-year warranty. The titanium tube portion of the
heat exchanger is warranted to the original owner and at the original address.
All parts and labor are warranted for a period of one (1) year to the original home
owner. After one (1) year, only the titanium tube portion of the heat exchanger part
is warranted.
All Thermeau Industries inc. pool heat pump must be installed according to
manufacturer’s specifications or the warranty will be null and void.
All warranty work must be performed by a Thermeau Industries inc. authorized
service center. All warranty work must be approved prior to service center
performing the work.
Any alteration or repair by any person, agency or company not authorized by
Thermeau Industries inc. will void the warranty. Thermeau Industries inc. is not
liable for any damages of any sort whatsoever, including incidental and conse-
quential damages. This warranty does not include damage to any internal piping
or components due to freezing conditions, negligence, abuse, routine maintenance
inspections, electrical wiring outside the heat unit, service calls caused by owner,
external valve position, refrigerant or other expendable materials, installations in
corrosive environments or atmospheres, nor acts of God. There are no particular
warranties of merchantability that apply to this product.
This warranty applies to Canada and the Unites States.
Thermeau Industries inc. will replace or repair any parts that are defective providing
such parts are returned to the Thermeau Industries inc. factory, freight collect,
within the warranty period. The above is the exclusive remedy from Thermeau
Industries inc.
24 OWNER’S MANUAL
Pool Heat Pump Warranty
Residential
Thermeau inc. warrants that the heat pump pool heater will be free of defects
in workmanship and materials. The Prestige and Premium heat pumps will be
warranted for a period of five (5) years on labor and parts. The Signature heat
pump will be warranted for a period of three (3) years on labor and five (5)
years on parts. During this period, all parts and labor to correct any defect in
workmanship or materials will be the responsibility of Thermeau inc.
The titanium tube portion of the heat exchanger in the heat pump pool heater
has a limited 10-year warranty. The titanium tube portion of the heat exchanger is
warranted to the original owner and at the original installation address. All parts
and labor for the Prestige and Premium heat pumps are warranted for a period
of five (5) years to the original home owner. All parts for the Signature heat pump
are warranted for a period of five (5) years and three (3) years on labor to the
original home owner. After five (5) years, only the titanium tube portion of the heat
exchanger part is warranted.
The manufacturer reserves the right to replace defective parts with new or
refurbished parts at its sole discretion. All warranty work must be performed by
a Thermeau inc. authorized service center. All warranty work must be approved
prior to service center performing the work. This warranty is applicable only if
the heat pump has been installed, operated and maintained expressly and com-
pletely in accordance with the owner’s manual and the manufacturer’s specifica-
tions. Any alteration or repair by any person, agency or company not authorized
by Thermeau inc. will void the warranty. Thermeau inc. is not liable for any dam-
ages of any sort whatsoever, including incidental and consequential damages.
This warranty does not include damage to any internal piping or components
due to freezing conditions, negligence, abuse, routine maintenance inspections,
electrical wiring outside the heat unit, service calls caused by owner, external
valve position, refrigerant or other expendable materials, installations in corrosive
environments or atmospheres, nor Acts of God. There are no particular warranties
of merchantability that applies to this product.
This warranty applies to the USA and Canada only.
Thermeau inc. will replace or repair any parts that are defective providing such
parts are returned to the Thermeau factory, freight collect, within the warranty
period. The above is the exclusive remedy from Thermeau inc.
25OWNER’S MANUAL
Warranty for the State of Florida
Thermeau inc. warrants that the heat pump pool heater will be free of defects in
workmanship and materials.
Prestige heat pump
The Prestige heat pump will be warranted for a period of five (5) years. During this
period, all parts and labor to correct any defect in workmanship or materials will
be the responsibility of Thermeau inc. After five (5) years, only the titanium tube
portion of the heat exchanger part is warranted.
Signature heat pump
The Signature heat pump will be warranted for a period of two (2) years. During
this period, all parts and labor to correct any defect in workmanship or materials
will be the responsibility of Thermeau inc. All parts of Signature heat pump pool
heaters have a seven (7) years warranty. After seven (7) years, only the titanium
tube portion of the heat exchanger part is warranted.
The titanium tube portion of the heat exchanger in both heat pump pool heaters
has a limited 10-year warranty. The titanium tube portion of the heat exchanger is
warranted to the original owner and at the original installation address.
The manufacturer reserves the right to replace defective parts with new or
refurbished parts at its sole discretion. All warranty work must be performed by
a Thermeau inc. authorized service center. All warranty work must be approved
prior to service center performing the work. This warranty is applicable only if the
heat pump has been installed, operated and maintained expressly and completely in
accordance with the owner’s manual and the manufacturer’s specifications. Any
alteration or repair by any person, agency or company not authorized by Thermeau
inc. will void the warranty. Thermeau inc. is not liable for any damages of any
sort whatsoever, including incidental and consequential damages. This warranty
does not include damage to any internal piping or components due to freezing
conditions, negligence, abuse, routine maintenance inspections, electrical wiring
outside the heat unit, service calls caused by owner, external valve position, refri-
gerant or other expendable materials, installations in corrosive environments or
atmospheres, nor Acts of God. There are no particular warranties of merchanta-
bility that applies to this product. This warranty is valid for residential use only.
This warranty applies for the State of Florida only.
Thermeau inc. will replace or repair any parts that are defective providing such
parts are returned to the Thermeau factory, freight collect, within the warranty
period. The above is the exclusive remedy from Thermeau inc.