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HomeMy WebLinkAboutOWNER MANUALS- - Jand -- e. - p Proyeries FILE COP OWNER'S MANUAL ENGLISH I FRAN9AIS I ESPAROL SCANNED BY St. Lucie County Jandy Pro Series Nicheless LED Underwater Light FOR YOUR SAFETY - This product must be installed and serviced by a contractor who is licensed and qualified in pool equipment by the jurisdiction in which the product will be installed where such state or local requirements exist. The maintainer must be a professional with sufficient experience in pool equipment installation and maintenance so that all of the instructions in this manual can be followed exactly. Before installing this product, read and follow all warning notices and instructions thataccompany this product. Failure to foilowwarning notices and instructions may result in property damage, personal injury, or death. Improper installation and/or operation will void the warranty. Improper installation andfor operation can create unwanted electrical hazard which can cause serious injury, property damage, or death. ATTENTION INSTALLER - This manual contains important information about the installation, operation and safe use of this product. This information should be given to the owner/operator of this equipment. Page 2 Nicheless Underwater LED Lights I Owner's Manual Table of Contents Contents Section 1. Important Safety Instructions ....... 3 Section 2. Installing the Jandy® Pro Series Nicheless LED Light......................4 2.1 Preparing the Light Fixture for Installation :....................5 2.2 Installing the Light Fixture............................................6 Section 3. Wiring Options for Controlling Jandy Pro Series Nicheless LED Lights......................................7 3.1 Wiring to an AquaLine IRS Control System ..................7 3.2 Wire Gauge and Length................................................8 3.3 Wiring to a Switch..........................................................9 3.4 Twelve (12) Volt Installation...........................................9 Section 4. Jandy Pro Series Nicheless Underwater LED Light Operating Instructions...................................10 4.1 Light Synchronization..................................................10 4.2 Operating the Light......................................................11 Section 5. Designer Lens Series Options .... 12 Section 6. Light Cartridge Replacement ...... 13 Section 7. Winterizing....................................14 Section 8. Troubleshooting ...........................15 Nicheless Underwater LED Lights I Owner's Manual Page 3 Section 1. Important Safety Instructions IMPORTANT SAFETY INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS READ AND FOLLOW ALL INSTRUCTIONS When installing and using this electrical equipment, basic safety precautions should always be followed, including the following: & DANGER RISK OF ELECTRICAL SHOCK OR ELECTROCUTION. This underwater light must be installed by a licensed or certified electrician in accordance with the National Electrical Code® and applicable local codes and ordinances. In Canada, the Canadian Electrical Code and all applicable local codes and ordinances must be adhered to. Improper installation will create an electrical hazard, which could result in death or serious injury to pool or spa users, installers, or others due to electrical shock, and may also cause damage to property. Read and follow the specific instructions below. A WARNING Before installing this underwater light, read and follow all warning notices and.instructidns accompanying this light. Failure to follow safety warnings and instructions can result in severe injury, death, or property damage. Visit www.zodiacpoolsystemi.com for additional free copies of these instructions or call Zodiac Technical Support at 800.822.7933 (U.S.) or 888.647.4004 (Canada) CAUTION Except when the Jandy® Pro Series Nicheless Underwater LED Lights are installed in an area of the swimming pool that is not used for swimming and the lens is adequately guarded to keep any person from contacting it, the light shall be installed in or on.a wall of the pool, with the top of the lens opening not less than 4 inches (102 mm) below the normal water level of the pool. ATT ENTION INSTALLER This manual contains important information about the installation, operation and safe use of this product. This information should be given to the owner/operator of this equipment. SAVE THESE INSTRUCTIONS qqq Page 4 Nicheless Underwater LED Lights I Owner's Manual A WARNING RISK OF ELECTRICAL SHOCK OR ELECTROCUTION, which could result in serious injuryor death. The Jandy® Pro Series Nicheless LED Lights are only available for 12-voltAC power. For supply connection, use only an isolating low voltage power supply with ungrounded output, evaluated and listed by a NRTL for swimming pool use. Section 2. Installing the Jandy Pro Series Nicheless LED Light A WARNING Risk of Electrical Shock or Electrocution. This underwater light must be installed by a licensed or certified electrician or a qualified pool serviceman in accordance with,the National Electrical Codee (Canadian Electrical Code, in Canada) and all applicable local codes and ordinances.. Improper installation will create an electrical hazard, which could result in death or serious injury to pool or spa users, installers or others due to electrical shock, and may also cause damage to property. Always disconnect the power to the light at the circuit breaker before installing or servicing the light. Failure to do so could result in death or serious injury to serviceman, pool or spa users or others due to electrical shock. Use the chart below to determine the appropriate pipe length for your installation. WATTS MINIMUM LENGTH FOR 1.5" PIPE JLU4C9W 9W 3" JLUW9W 9w 3" JLU4C20W 20W 9" JLUW20W 20W 9" JLU4C30W 30W 14" JLUW30W 30W 14" All products listed above come In a variety of cord lengths. Typical cord lengths are 50, too, & 150 feet. NOTE: The lights are servicable - do not remove the enclosure or cord from the conduit. No seperate ground or bonding wire is required for the JLU4C9W, JLUW9W, JLU4C20W, JLUW20W, JLUW30W or JLU4C30W low voltage lights which do not have any exposed metal. Nicheless Underwater LED Lights I Owner's Manual 0 Page 5 2.1 Preparing the Light Fixture for Installation NOTE: The electrician must complete preparatory steps before light fixture is installed. See Figure 1. Verify that the pool meets the requirements of the current National Electri- cal Code`9 (Canadian Electrical Code, in Canada) and all local codes and ordinances. A licensed or certified electrician must install the electrical system to meet or exceed those requirements before the underwater light is installed. Some of the requirements of the National Electrical Code, which the pool electrical systems must meet, are as follows: 1. The junction box or the low -voltage transformer must be located at least eight (8) inches (measured from the inside of the bottom of the junction box or transformer) above the MAXIMUM water level, OR at least four (4) inches above the ground level or pool deck, whichever is greater. The junction -box or transformer must also be installed at least forty-eight (48) inches (4 ft.) from the edge of the pool. See Figure 1. 2. A standard 1.5" plastic wall / return fitting (not included) must be installed so that the top edge of the underwater light's lens is at least 4 inches (10.2 cm) below the surface of the water in the pool. See Figure 1. NOTE: To be certain that the pool's electrical system meets all applicable requirements, the electrician should also consult the local building department. 12 VAC Class 2Transformer or 1Junction Box 1 48' min. cheek Ami loroNer xm unsnnenls minimum to maximum IB' water level iT� .f. F . G �S. 2 11:X s.ss.1E I.Ai IIAE IoiolmpPryl G` i,� '4'. min to top of lens 1.5' pipe through bond Rigid 1' Rigid Electrical _ beam and a minimum length ConduiL Sweep elbows for each style light. only, no go- elbows. (See Light Info Charts, p.4) NOT-venical Instanawnssuo as benun and waRb W braUonswa usaALLnllhe same deamnm mpuVementy Figure 1—Jandy®Pr0_Series-LED_Light-Installation_with-Standard 1.5" Plastic Fitting Page 6 6101111hL Wheless Underwater LED Lights I Owner's Manual 2.2 Installing the Light Fixture NOTE: Perform these steps only after the electrical system requirements are met. 1.5" pipe must be installed through the bond beam with a minimum length of 14", followed by 1" conduit with sweeps only without 90 degree elbows. It is highly recomended to use 1.5" pipe throughout the entire width of the bond beam. NOTE: Gaskets help ensure that conduit is not a potential leak path. For vinyl wall fittings use both rubber gaskets. For i� guntie and fiberglass remove the small gasket and use the L.,. basket. large one only. sane Gasket Flat Gasket See chart on page 4 for min. 4" MIN. FROM WATER length requirements LEVEL TO TOP OF LENS 1" mmum 1 rigid conduit 1.5"P,ipe No 90 degree elbows 1.5"THREADED WALL. FITTING Figure 2. Standard installation with 1.5" pool wall fitting 2. Snake the 2-Conductor electric cord through the conduit outlet of the wall fitting, into the conduit and up to the location of the 12VAC pool transformer. Cut off cord after allowing for service and length of run to the transformer. 18"-24" of excess cord is recomended for the service loop. Pull the fixture snug to the wall fitting. NOTE: When using a 1 112" MIP fitting on the back of a SP-1022 or SP-1408 Wall Fitting, the interior of the Spears and Dura MIP are too small for use with the Jandy® Pro Series Nicheless LED Lights. 3. Using the included Lens Key, thread the light into the wall fitting until it is snug. Please provide the pool owner with minimum of 1 key upon job completion. a,e. Nicheless Underwater LED Lights i Owner's Manual Page 7 12VAC Pool Tmnslannea see table 3.2 for more details Man18'44' INACPaal Translann.t .I.Wor SeMw tcaP NOTE: Service Loop not applicable for Junction Box Installations. LC'MIN.MOM WATM LEQTO(�TTOPOFL S ca�ulo lzvAc oa�srmm°' V FROIA WATFA LEVELTO OFIBIs ' Venial Installatlon for Benches, Swlmouts and Figure 3. Standard installation with 1.5" pool wall fitting Section 3. Wiring Options for Controlling Jandy® Pro Series Nicheless LED Lights NOTE: Always consider the cable length when calculating the input voltage at the transformer. The maximum run of service between transformer and lights should not exceed 150ft. in length, inclusive of the use of J Box, or not. To the extent allowed by local installation codes in effect in the installation jurisdiction and capacity of the electrical equipment, multiple Jandy Pro Series lights may be controlled with a single switch and transformer so their colors may be synchronized. IMPORTANT NOTE: All fixtures must be tied into the same transformer, circuit or switch for synchronization to occur. The use of Solid Core over Stranded wire and terminating Bus Bars is strongly recomended. 3.1 Wiring to an AquaLinl<0 Controller The Jandy Pro Series Nicheless LED Lights can be controlled by an AquaLink controller. Connect the transformer powering the lights to one of the auxiliary relays in the'AquaLink. Refer to Figure 4 to connect the Jandy Pro Series Nicheless LED Lights to the Power Center. Page 8 Nicheless Underwater LED Lights I Owner's Mammal 3.2 Wire Guage and Length CAUTION Jandy® Pro Series Nicheless Underwater LED Lights are low voltage fixtures. Improper wire guage and wire length can effect the performance of these products. Follow the guidelines below to determine the, proper operation and optimum performance of the lights. Voltages are determined by the measured voltage level at the Bus Bar where the transformer and cords are connected. NOTE: Each color mode has a slightly different power draw JLU4CSW/JLUW9W/JL1.14C200JLUW20W Min/Max Voltage per cord length Cord Length Min. Voltage Max. Voltage 50 Feet 9AVAC 12AVAC 100 Feet 10.7VAC 13.2VAC 150 Feet 11.82VAC 13.8VAC JLU4C30W & JLUW30W Min/Max Voltage per cord length Cord Length Min. Voltage Max. Voltage 50 Feet 10.34VAC 12.56VAC 100 Feet 10.9VAC 13.5VAC 150 Feet 11.43VAC 14.1 VAC A WARNING RISK OF ELECTRICAL SHOCK OR ELECTROCUTION, which could result in serious injury or death. A Ground Fault Circuit Interrupter (GFCI) must be provided for 120 Volt transformers. The conductors on the load side of the GFCI circuit shall not occupy conduit, boxes, or enclosures containing other conductors unless the additional conductors are also protected by a GFCI. Refer to local codes for complete details. A WARNING RISK OF ELECTRICAL SHOCK OR ELECTROCUTION, which could result in serious injury or death. The Jandy Pro Series Nicheless LED Lights are only available for 12-volt AC power. For supply connection, use only an isolating low voltage power supply with ungrounded output, evaluated and listed by a NRTL for swimming pool use. Nicheless Underwater LED Lights I Owner's Manualjjjjjjj�Page 9 3.3 Wiring to a Switch The Jandy® Pro Series Nicheless LED Lights can be wired to a switch to manually operate the lights. Refer to Figure 4 to connect the lights into the. switch. Automation Aux Relay or Switch f0 L m 3 O Line Black Black Neutral White White 120 volts to GFCI 12VAC Ground Ground Green Transionner Figure 4. Wiring Jandy Pro Series Nicheless Underwater Lights 3.4 Twelve (12) Volt Installation A 12-14Molt AC Transformer must be used to power all 12-Volt lights. NOTE For optimum performance Jandy Pro Series recommends not exceeding the load factor specified by the instructions included with the transformer. To ensure maximum safety; use only a Class 2 transformer that can supply 12-14 Volts AC to power all 12-Volt lights. The transformer must be listed or certified by a Nationally Recognized Testing Laboratory (NRTL) for the intended use. ® CAUTION To prevent risk of fire which could result in property damage, and to ensure optimum performance, do not exceed the load factor specified in the instructions provided by the transformer manufacturer. Page 10 Nicheless Underwater LED Lights I Owner's Manual Figure 5. Wiring LED Lights to a 12 Volt Transformer NOTE A dimmer switch or dimming relay may be used when Jandy Pro Series Nicheless WHITE ONLY lights are installed. Jandy Pro Series color lights are NOT DIMMABLE and are NOT COMPATIBLE with dimmer switches or dimmer relays. Section 4. Jandy® Pro Series Nicheless Underwater LED Light Operating Instructions 4.1 Light Synchronization NOTE This section only applies to the color (RGBW) lights. All fixtures must be tied into the same transformer, circuit or switch for synchronization to occur. 1. Turn the light ON. If the light has been off for 7 seconds or longer, the light will turn on at the last color selected. 2. To synchronize multiple lights to the same color mode, you will need to reset to the beginning of the color mode sequence. With the lights ON, turn them OFF for five (5) seconds, then turn ON again. All of the lights will reset to the Alpine White color mode. If all of the lights are not in the Alpine White color mode, they have not been synchronized, repeat step 2. Nicheless Underwater LED Lights I Owner's Manual W Page 11 4.2 Operating the Light 3. To change the color mode, turn the light OFF for one 1-3 seconds. Continue turning OFF and ON until the desired light color mode is reached. See Table 1 for the color mode sequence. Example: If you followed step 3 and are now on Sky Blue and want the lights to be Violet, then the lights must be turned off and on 7 seven times to bring you to Violet. Sequence Order Color Modes 1 Alpine White 2 Sky Blue 3 Cobalt Blue 4 Caribbean Blue 5 Spring Green 6 Emerald Green 7 Emerald Rose S Magenta 9 Violet 10 Slow Color Splash 11 Fast Color Splash 12 America the Beautiful 13 Fat Tuesday 14 Disco Tech Table 1. Color Mode Sequence 4. The lights have memory. If the lights are off for 7 seconds or more, the next time the lights are turned on, they will return to the last color mode they were on prior to being turned off (Step 1 listed above). This function allows you to keep your lights returning to your favorite color mode every time the lights are turned back on. NOTE To synchronize colors on multiple Jandy® Pro Series Nicheless Underwater LED Light systems wired to separate switches, perform the above actions on all of their switches simultaneously. All Jandy Pro Series Nicheless Underwater LED Lights will synchronize automatically if activated by the same switch. No other accessories are required. Page 12 r4ffiffiEhL Nicheless Underwater LED Lights I Owner's Mamial Section 5. Designer Lens Options The Designer Lenses offer a unique set of options for the LED Series of lights. Each one has the ability to create unique lighting effects within the pool's interior. See the list below to learn more about the designer lens options. HALF DOME - This escutcheon adds over the existing lens to allow you to direct 1/2 the light in a direction you want. Downwards -to light a pools interior without light shining upwards. Upwards to light a water feature or sideways to put light where it might be needed but no where else HALO LENS - This lens allows for gentle lighting in an area but knocks down the center beam. This allows for installation on walls, etc. where there might be an opposite wall, etc. where you want to eliminate generating a "hot" spot. Great general lighting but softly. SPOT LENS - Just the opposite of the Halo. Concentrates the light and reduces the output at wider beam angles in order to produce a spot -light effect. Great for illuminating that special feature. CATS EYE - This lens reduces the light to just a "slice" of light that is broad but thin. An incredible effect for illuminating but without spilling light all over. DIAMOND - WOW want to really create something special? The Diamond lens creates incredible points of light throughout the interior. The points will be different the farther away from the light they are. Put the LED colored light on DISCO TECH MODE AND WATCH THE FUN BEGIN! Nicheless Underwater LED Lights I Owner's Manual Page 13 Section 6. Light Cartridge Replacement A WARNING RISK OF ELECTRICAL SHOCK OR ELECTROCUTION, which could result in serious injury or death. The Jandy® Pro Series Nicheless LED Lights are only available for 12-volt AC power. For supply connection, use only an isolating low voltage power supply with ungrounded output, evaluated and listed by a NRTL for swimming pool use. Always disconnect the power to the light at the circuit breaker before installing or servicing the light. Failure to do so could result in death or serious injury to serviceman, pool or spa users or others due to electrical shock. 1. Verify that the light has been disconnected from the power source and be sure that the light fixture is in a dry environment. Remove the eight (8) screws from the lens with the tool provided. Pull the lens from the fixture body. Remove and discard the 0-ring between the Lens and Fixture Body. 2. Using the tool provided, insert and turn the threaded portion into the extraction hole in the face of the light cartridge. Pull the light cartridge from the housing body. 3. Insert the replacement cartridge into the housing body. Line up the TAB at the end of the circuit board with the receiving slot inside the housing body. It may be necessary to slowly turn the light cartridge until the TAB lines up with the slot. Page 14 Underwater LED Lights I Owner's Manual 4. Clean the lens and the enclosure of any remaining old silicone before applying new silicone and replacing the lens. Replace the O-ring with the new one provided. Attach the lens onto the fixture body. Tightly secure the eight (8) screws indicated in the diagram below. Once all screws are tight, slowly submerse in water, checking for any air bubbles - quickly remove from water bubbles appear as it indicates the seal is not water tight. retighten the screws and test for bubbles again. SILICONE BEAD ON LENS Apply a new silicone bead to the lens with tube provided after cleaning the lens and body of old silicone. SCREW TIGHTENING DIAGRAM 5. Reset the fixture into the wall fitting and turn the power ON. Section 7.. Winterizing The water level should be lowered to approximately 12 inches below the pool lights. Make certain that the water is drained out of the wall housing. Consult a Local Swimming Pool Professional for proper winterization. Minimum safeguard requires dropping the water level 2"-4" below the light. At NO TIME should there be water removed from the pool without checking ground water tables. Nicheless Underwater LED Lights I Owner's Manual Page 15 Section S. Troubleshooting Use the troubleshooting information -in the following table for suggestions. .Symptom- .. -m 'Corrective Action All lights fail to illuminate Lights are not reciev Check 120VAC power supply ing power into transformer. Check for 12VAC output at transformer. Check or reset GFCL Make sure 120 volts has not been used in the installation - damage is assured and is NON WARRANTY. One or more lights are Poor connection or Separate each light and dim, blinking or not improper wire gauge independently wire 12V to the working single light only. Repeat this process on each light. If junc- tion box is being used, check for proper connection of light cord. Verify that the correct wire guage is being used between the transformer and junction box. Colored lights out of Improper voltage Verify that proper wire connec- synch supply or poor con- tions are being achieved for nection to the light the lights that are out of synch. Reset all the lights to white by turning lights OFF for five (5) seconds, then turning ON Jandy® Pro Series Nicheless Underwater LED Lights are field servicable and the cord and light body fixture should not be removed completely from the conduit or pool. There should be enough cord supplied in the service loop to remove light from wall fitting and lifted above water level for LED light cartridge replacement. If there is not enough cord in service loop or it cannot be accessed, pool water can be drained below light to access front of light. sr., A uac"'a, Operatal'on Manuod som, St. Lusy cie C r=. FILE COPY c 4q7� Important Read this document before operating / installing this product +- -��---------- MODEL SERIAL NUMBER LTM0883 REV 2a Table ®f Contents Section 1- Contacting AquaCa➢ AutoPilot, Inc. Section 2 - Safety Section 3 - operation 3.1 Energizing Heat Pump--------------•--.....-----•--....-•----------....------.....------........................ 2 3.2 Display Door-----------------------------------------•-•-••-----•------•---•-------•------------------------------- 2 3.3 Display Lock-----------------•---........----..........-------.-...---------....---......----------•--------------- 2 3.4 Display Panel-------------------------------------------------------------------•-•---------•----------------.------ 2 3.4:aButtons-----...•------•----•-----.......•-----.......•--------....•............................................ 3 . • 3•A.b hidicatorLights -------------------------------------•--------------...----.......--------.............------. 3 3.4:c Display..-•---•---------•-•-------------------•--............-------•-••--------------------------------------- 3 315 User Level Factory Defaults-•--••------------------------------------------------------------------------------ 4 3.6 Setting Operating Mode------------------------------------------------•---------.......----------------•-------- 5 3.7 Selecting Celsius or Fahrenheit-----------------------------------------------------------------------------•--- 5 3.8 Setting Thermostats---------•.............................•--•--•--------.....-----............................... 5 3.9 User Lock Option (Enable)----•-•----------------------------------------------------------------•-------....... 6 3.10 User Lock Option (Disable)---------•......................................................................... 7 3.11 User Lock Option (Entering Pass Code)-------------------------------------------------------------------- 7 3.12 Operating Heat Pump (With an External Controller)----------------------------------------------------- 8 Section 4 -Maintenance 4.1 Monitoring Conditions.....-----•-•.............................................................................. 8 4.1.a Water Chemistry -...-•--------------••--••----........-----------••----------....---------------------------- 8 4. Lb Water Flow Rates--------------------------------------•-•------------------•----- ------------------------- 9 4.1.c Adjusting Water Flow Using AT (Delta-T)...........................................................10 4.1.d Irrigation and Storm Run-Off--•-•-----------•-••----------••-------------------------------------------- I 1 4.1.e Clearances-----.....-•--------------•-------------••------------•---------....----------•---------------------11 4.2 Cleaning Equipment----------------------•-------------...------------•---------••------.........................12 4.3 Planned Maintenance----------------•----------.....-----------••-•-------•---------------------------- '• 13 4.4 Winterizing--------------------------•-•-•---------......-----------•----------••------........:.........------.i...14 Section 5 - Troubleshooting 5.1 Fault Codes-----------------•------------........---------.....------------•--------•--.....................------.16 5.2 Issues and Resolutions........-•-------------------------•--....---------•--------•-----------------......--.....18 Section 6 - Appendix 6.1 Identifying Model Specifications------------------------------------------------------------------------------ 21 6.2 Initial Heating Recommendations -----------------------------------••-------.-...----------------------------22 6.3 Initial Cooling Recommendations.............................................................................22 6.4 Available Accessories----------------------------------------------•---------•-•------------•--------------------22 10'E(CTMN i - CONTACUNG AQUAtCA1L AUTOF'1LOT, INC. For further assistance, please contact the installing dealer or contact AquaCal Autopilot, Inc. fora. service partner in your area. To better assist you, please have the heat pump model and serial number available. See "Identifying Model Specifications" on page 21. Website www.AquaCal.com Request Ben -vice Onlune wwvo.AqLin Cai.comAequest-lceat-pump-service/ ]Phone (I) 727-823-5642 Hours _ 8-5 pm, Eastern M-F SECTION 2 - SAFETY • For personal safety, and to avoid damage to equipment, follow all safety instructions displayed ontce equipment and within this manual. Repair and service of heat pump must be performed by an authorized service center. • Warranties may be voided if the equipment has been improperly installed, maintained or serviced. • If service is deemed necessary, please contact the installing dealer. Or contact AquaCal' for a service partner in your area. See "Contacting AquaCal Autopilot, Inc." on page 1. SSA/FIETF SIGNALS Throughout this document, safety signals have been placed where particular attention is required. A WARNING - signals relate to personal safety. CAUTION —signals promote avoiding damage to the equipment. When installing and using your heat pump basic safety precautions must always be followed, including the following: A WARNING - Failure to heed the following may result in injury or death. • Installation and repairs must be performed by a qualified technician. • The heat pump contains refrigerant under pressure. Repairs to the refrigerant circuit must not be atcaripted by untrained and / or unqualified individuals. Service must be performed only by qualified HVAC tedmicians. Recover refrigerant before opening the system. • The heat pump utilizes high voltage and rotating equipment. Use caution when servicing. • Electrical installation and service should be performed by a Licensed Electrician only. • Improper water chemistry can present a serious health hazard. To avoid possible hazards, maintain pool / spa water per standards detailed in this document. • Prolonged immersion in water warmer than normal body temperature may cause a condition knowaas Hyperthermia. The symptoms of Hyperthermia include unawareness of impending hazard, failure to perceive heat, failure to recognize the need to exit the spa, and unconsciousness. The use of alcohol, drugs, or medication can greatly increase the risk of fatal Hyperthermia. In addition, persons having an adverse medical Nstory, or pregnant women, should consult a physician before using a hot tub or spa. Children and the extremeelderly should be supervised by a responsible adult. • Prolonged immersion in water colder than normal body temperature may cause a condition known a, Hypothermia The symptoms of Hypothermia include shivering (although as hypothermia worsens, shivering stops), clumsiness or lack of coordination, slurred speech or mumbling, confusion and poor decision -making, drowsiness or low energy, lack of concern about personal welfare, progressive loss of consciousness, weak pulse and slow or shallow breathing. In addition, persons having an adverse medical history, or pregnant women, should consult a physician before immersing in a cold body of water. Children and the extreme elderly should be supervised by a responsible adult. Page - 1 ^; CAUTION - Failure to heed the following may result in equipment damage. •Maintain proper water chemistry in order to avoid damage to pump, filter, pool shell, etc. o Water flow exceeding maximum flow rate requires a bypass. Damage due to excessive water flow will void warranty. SAVE TEESIE INSTRUCTIONS ISECTIION 3 - OP-ERATM I 3.9 lEnergking Beat Pump Turn power on at external fuse box or breaker disconnect. o Controller performs a lamp test. ® The display reads 090. o Controller then displays as normal. See 'Display" on page 3. 3.2 Display. Door The display panel is located in a door compartment on the front of the heat pump. This compartment is designed to protect the display against harsh weather. It can also be padlocked for extra security. " Press the bottom of the panel to open the display panel door. o To close, push the display panel up. Then press the bottom of the panel in until a clicking noise is heard. 3.3 Display dock The heat pump has a display lock to protect against inadvertent setting changes. To activate display and controls, slide finger across the controls as shown from left to right. • The code UnL will briefly appear, then the set temperature or mode will display. a This is different than a user -lock which requires a pass code. See "User Lock Option (Enable)" on page 6. 3.4 Display Panel e�Q k 40 The following information outlines the operation for a standard installation. o Control Buttons will operate differently for custom installations; such as a heat pump connected to an external controller. See "Operating Heat Pump (With an External Controller)" on page 8. Page - 2 3.4.a Buttons Buttons IlDescAption IIDisp➢ay lock Sliding your finger across the buttons from left to right wil temporarily disable the display lock. P®oll Spa -Select-either the pool or the -spa thermostat. Up Arrow Used to increase temperature set point and navigate though menu options. Down Arrow Used to decrease temperature set point and navigate though menu options. Mode Select heat pump's operating mode. 3.4.b Rodicator• Lights Indicators (Description Pool The Heat Pump is referencing the pool thermostat. Spa The Heat Pump is referencing the spa thermostat. Indicates the unit is heating the water. Heating Please note - the compressor must be operating before this light will illuminate. Indicates the unit is cooling the water. Cooling Please note - the compressor must be operating before this light will illuminate. Water Temp Indicates current water temperature. ](Desired Temp Indicates temperature set point is displayed. This is displayed when "UP" or "DOWN" is selected. 3.4.c Display Display Description The heat pump is on and displaying the current water temperature. In this example 75' F is displayed. FL ® No water flow is detected. The filter pump is off or heat pump is not receiving correct water flow. The heat pump has been turned off via the mode selector OFF button or the temperature set point has been lowered below 45° F. The control program is initializing. This displays only as BOB power is applied to the heat pump. The program version number will then be displayed. Page - 3 Display Description IF 1 Select water temperature format (in either Celsius or Fahrenheit). UL C Enable heat pump lockout feature. ELC - Select passcode to lock the keyboard. This is a Service Entry Point (not intended for use by the owner). The LOC code permits service personnel to enter a LUC factory passcode to access adjustable calibration and site dependent setup parameters. Service adjustments are available to authorized installation and service personnel, only. ..5 User Level ]Factory Defaults Certain programming options have been preset at the factory. These options can be overwritten for site - specific conditions. r`I':. CAUTION - Failure to heed the following may result in equipment damage. o Unauthorized adjustments in the Installer Menu (beyond the LUC menu) may void heat pump's warranty. Table I - Factory Defaults CODE DESCRIPTION DEFAULT RANGE VALUE OFF Heat Pump is deactivated. Set to heat water 1101 to point set on thermostat. Set to cool water C00 to point set on thermostat. Set to maintain a flCH water temperature set on the thermostat. Celsius / If 1 Fahrenheit 1 0 = Celsius I = Fahrenheit Selection EL C Enter Lock Code 0 0 - 99 ME User Lock Code 0 0 = "User Lock Disabled" 1 = "User Lock Enabled" Page - 4 3.6 Setting Operating MDde Heat Mode coon Mode Heating / Cooling modes only available on select equipment. Confirm heat pump features before setting a mode. 3.7 Se➢ecting Ce➢siuns ®¢ IFah¢ en bait 3A Hold "UP" and Press "UP or "DOWN' until "DOWN" button [F I displays. to select. "0" - Celsius "1" - Fahrenheit Setting Thermostats Select "POOL" or "SPA" Press "UP" or "DOWN" to the desired temperature. Automatic Heat / Coo➢ Mode Displays either heating or cooling "� • The heating indicator will illuminate when heating the water. • The cooling indicator will illuminate when cooling the water. Deactivate uueau �� Page - 5 3.9 User Lack Option (Enable) The user -lock feature allows the heat pump display panel to be "locked". This can prevent unauthorized temperature adjustments in commercial applications. o Do not confuse. a. user -lock with the display lock. See "Display Lock" on. page 2, o If01, is briefly_displayed, followed by a "01; the heat pump is already locked. f the. user -lock code has been misplaced, please contact AquaCal' Customer Service for further assistance. Hold "UP" and "DOWN" until CF I displays. Press "POOL / SPA" button until ULC is displayed. Press "POOL / SPA" button until ELL is displayed. Press "Up" button till T, is displayed to enable. Press "UP or "DOWN" button to change or add a numerical password Press "POOL / SPA" button to lock in the password. Page - 6 3.90 User Lock (MsWe) Use "UP" button to enter existing password. Press "DOWN" button until "0" is displayed. Press "Pool / Spa" button to unlock. Hold "UP" and "DOWN" buttons until CF I is displayed. Press "POOL / SPA" button until ULE is displayed 3.9 II User' 1Loek OpFzo (IEentea ung Pass Code) If LBE is briefly displayed when attempting to change a heat pump's settings followed by a "0",Ihe heat pump is in a user -lock mode. A numerical passcode is required to proceed. Press "UP" or "DOWN" arrow to enter user lock code. Press "POOL / SPA" button to unlock. NOTE - " After three seconds of inactivity, the heat pump's display lock will activate. See "Display Lock" on page 2. f the user -lock code has been misplaced, please contact AquaCal' Customer Service for further assistance. Page - 7 3.12 Operating Pleat Pump (With. an. External Co®troller) Controller with an internal thermostat control Activating Beat Pump 1. Set the desired temperature at the external controller. 2. Use the external controller to select either the "Pool" or "Spa" to heat. Deactivating heat Pump Set the external controller to "OFF". Please note - If equipped, the heat pump's cooling function will be disnb➢ed when using this type of controller. If the cooling function is needed, the heat pump must be temporarily re -programed for local control. Check with controller installer if heat pump needs to be re -programmed. Controller with 2 positions - ("Pool" and "Spa" - no internal thermostat control) Activating Heat Pump 1. Set the desired temperatures on the heat pump thermostats. See "Setting Thermostats" on page 5. 2. Use the external controller to select either the "Pool" or "Spa" to heat. o Rapid movement between thermostats without a "rest" between each change can cause a missed signal by the heat pump. Deactivating Heat Pump Go to the heat pump and set the mode to "OFF". See "Setting Operating Mode" on page 5. Please note - If equipped, the heat pump's cooling function will be disabled when using Us type of controller. If the cooling function is needed, the heat pump must be temporarily re -programed for local control. Check with controller installer if heat pump needs to be re -programmed. Controller with 3 positions - ("High", "Low", and "®ff' - no internal thermostat control): Activating Heat Pump 1. Set the desired temperatures on the heat pump thermostats. See "Setting Thermostats" on page 5. 2. Use the external controller to select either "High" or "Low" to heat. • When changing between thermostats, select "Off' first. Then select desired thermostat. o Rapid movement between thermostats without a "rest" between each change can cause a missed signal by the heat pump. Deactivating heat Pump Set the external controller to "OFF". SECTION 4 - MAINTENANCE 4.1 Monitoring Conditions_.-_- 4.1.a Water Chemistry Check water chemistry regularly and maintain within recommended levels. Standards for commercial applications vary in different areas. Follow all local applicable codes. 11 1.'. CAUTION - Failure to heed the following may result in equipment damage. Do not allow water to flow through heat pump when refinishing or acid washing a pool. Either use an installed bypass to route water away from heat pump or deactivate filter pump. e To avoid damage to equipment, monitor and maintain chemistry within recommended levels. Page - 8 CHEMISTRY LEVEL CHART (II;ESIDENTIAL) CHEMICAL POOLS SPAS Chlorine 1.0 — 3.0 ppm 3.0 — 5.0 ppm Bromine 2.0 — 6.0 ppm 2.0 — 6.0 ppm Cyanurm Acid 30 - 50 ppm 30 - 50 ppm PH 7.4-7.6ppm 7.4-7.6ppm Total Alkalinity 80 —120 ppm 80 —120 ppm Calcium 200 — 400 Hardness ppm 150 — 250 ppm Total Dissolved 0 — 1,500 ppm 1,500 ppm above start-up total dissolved solids in Solidi spas ° Salt from a chlorine generator is not included in Total Dissolved Solids. 4.n.Ib Water Flow Rates Maintain water flow rates as indicated. Please note, these specifications relate to the heat pump only. Code - specified whole system turnover rates must be satisfied. '1\ CAUTION - Failure to heed the following may result in equipment damage. Water flow exceeding maximum flow rate may damage heat exchanger; such damage will not be covered under the equipment warranty MODEL D1EL BEAT EXCHANGER TYPE FLOW RATES MINIMUM MAXIMUM SQ120R Titanium ThermoLink® 30 GPM 70 GPM SQ125 Titanium ThermoLink® 30 GPM 70 GPM SQ145 Titanium ThermoLink® 30 GPM 70 GPM SQ166R Titanium ThermoLink® 30 GPM 70 GPM SQ225 Titanium ThermoLink® 30 GPM 70 GPM T035 Titanium Tube -in -Tube 20 GPM 45 GPM T055 Titanium Tube -in -Tube 20 GPM 45 GPM T075 Titanium Tube -in -Tube 20 GPM 45 GPM T090 Titanium ThermoLink® 30 GPM 170 GPM 'Ffl15 Titanium ThermoLink® 30 GPM 70 GPM T135 Titanium ThertnoLinle 30 GPM 70 GPM Page - 9 If water flow through the heat pump is reduced, performance will suffer and internal safety devices may deactivate the heat pump with error codes MP and MPS, or (if equipped) an LP and LPS. o Operate water filtration devices per manufacturer's specifications. Dirty filters can cause reduced water flow to the heat pump. An increase of 7-10 psi higher than the clean filter pressure typically reduces flow rates. This requires the filter to be cleaned or back -washed o Keep baskets free of debris. Similar to a dirty filter, large volumes of debris in the pump and skimmer baskets can reduce water flow. Check for improper valve settings. A partially closed valve after the filter, or a full -open bypass around the heat pump, will cause insufficient water flow through the heat pump. The maximum static (or operating pressure) is 50 pounds -per -square -inch (PSI). These specifications relate to the heat pump only. Code -specified whole system turnover rates must be satisfied. 4.1.c Adjusting Water Flow Using AT (Delta-T) The Delta-T is the temperature difference between the water temperatures entering and leaving the heat pump. The equipment can be fine-tuned for maximum performance by balancing water flow rates to maintain an ideal AT. o Installed Temperature / Pressure probes and ports are required to perform the following procedures. a This adjustment procedure is to be completed with the unit in HER mode only; REM and 100 discharge temperatures are not shown. PLEASE NOTE - Temperature /Pressure ports are required for all commercial applications. They are strongly recommended (but not required) for residential installations. 1. Adjust heat pump thermostat to its lowest setting while in HER mode. 2. Deactivate the water filtration pump. 3. Adjust valves to a halfway open position leading to the heat pump. 4. Adjust valves to a fully open position leading away from the heat pump. 5. Activate the pool water filtration pump. 6. Slowly turn the thermostat up until the heat pump activates. After a four -minute delay, the heat pump compressor will start. 7. With the heat pump running, confirm water filtration pump is operating properly with adequate flow and no short cycling. If needed, clean filters leading to the heat Temperature / Pressure ]Port (Shown with Probe) r i ' d j PUMP. 8. Wait for water and refrigerant pressure to stabilize (approximately 5 minutes). 9. Adjust valves in the following order: A. Adjust valve leading away from the heat pump to correct temperatures measured with a temperature pressure probe. B. Allow pressure to stabilize. Then check temperature again. Re -adjust valve leading away from the heat pump as needed. 10. Mark valves at these positions for future reference. Temperature differences are based on pool temperatures of 720 (+ or — 3°=water temperatures outside this range, contact AquaCal' Technical Support. Page - 10 MODEL TEMPERATURE SQ 120R 30 to 7° F SQ 125 30 to 7° F SQ-145- 39-to 7° F- - - - - SQ 166R 30 to 8° F SQ225 40 to 9° F T035 1 ° to 4° F T055 20 to 5° F T075 30 to 7° F T090 30 to 6° F T115 30to70F T135 40 to 8° F Table 2 - Temperature Chart 4.1.d Irrigation and Storer Run -Off • Irrigation water may damage heat pump components. Have irrigation water directed away from the heat pump. • The heat pump will withstand normal rainfall. Do not allow a roof slope to direct rainwater onto the heat pump. Have a gutter installed on the roof edge to direct this water away from the heat pump. Or install the heat pump in another location. 4.1.e CRearanees • Proper air circulation is required for the heat pump to operate efficiently. Avoid placing objects near or on top of the heat pump. This includes shrubbery and lawn furniture. These objects will also hinder maintenance access. • Avoid storing chemical containers near the heat pump. The chemicals can cause equipment damage. Overhead Clearance Overhangov@h � gutter OVERHEAD Rain run-off and 5 feet [152cm] sprinklers should be directed aevay from heater Page - 11 Hestwave SuperQpuiet" tuna➢ BACK 61nches 113 aMj [ad FRONT 3 feet (91 cmj .4,.2CleanangEquipment -_ --_ --- --- _ -_-.---____-- -_ Cleaning and polishing your heat pump regularly can protect its appearance and longevity. More frequent servicing may be required for heat pumps located in sandy or coastal areas where sand and salt spray can become detrimental factors to equipment. A WARNING - Failure to heed the following may result in injury or death. Possible electric shock hazard - Deactivate power to all electrical devices on the pad when washing heat pump. Do not restore electrical power until equipment is completely dry. 41% CAUTION - Failure to heed the following may result in equipment damage. •Do not use a pressure cleaner to wash heat pump. Damage to heat pump components may result. If using a hose end spray nozzle adjust spray pattern to low strength only. • Do not spray water directly into the interior of the heat pump; damage to components may result. • Do not use chemicals on the display panel. Page -12 Cleaning 1. Wash outside cabinet using a low-pressure water hose. A high-pressure water stream will cause damage to the aluminum fins of the heat pump. This damage is not covered under product warranty. 2. While the heat pump is still wet, use an approved cleaning agent to clean the exterior of the heat pimp. Do not use chemicals on the display panel. 3. Use a detergent -dampened cloth to wipe the heat pump's exterior cabinet. 4. Flush all exterior with fresh water using a low-pressure water hose. S. Dry the exterior cabinet using a soft cloth being careful not to damage evaporator fins. APPROVED C7LEANMG AGENTS° Fantastic® Formula 4090 Cascade® All Power Plain Detergent (3% Solution) Table 3 - Cleaning Agents Polishing L Polish the heat pump's cabinet panels using an approved polishing agent and following the manufacturer's instructions. Do not use chemicals on the display panel. 2. Rinse the heat pump panels with fresh water, wipe, and buff panels using a dry soft cloth. 3. Allow heat pump interior and surrounding equipment to "air-dry" for several hours prior to restoffig electrical power. APPROVED P®ILIISMNG AGENTS° Simoniz® Wax Glo-Coat® Armor AII® Protectant Table 4 - Polishing Agents The trademarks used in approved cleaning and polishing agents are property of their owners and are not related to AquaCal'. — ... _ . _.._-- - ena_ ... _,. 4.3 Plamsae¢l IVfaintuuce _ An annual inspection and maintenance program is strongly recommended starting no longer than one year after installation of the heat pump. In coastal areas a bi-annual inspection is recommended. See recommended inspection checklist. AquaCal" can perform this service in limited areas. Contact Customer Support for more information. WARNING - Failure to heed the following may result in injury or death. Annual inspection and service must be performed by a qualified heat pump specialist in order to prevent physical injury or damage to equipment. Page - 13 RECOMMENDED DEED 17VSPECTION CRECKLIST.- o Check Air Temperature Change through Evaporator ® Check and Clean Condensate Drains • Check Capacitor Value o Check Compressor Amperage Draw Check Electrical -Connections - - o Check Flow / Pressure Switch • Check Operating Controls and Temperature Sensors v Check Water Chemistry o Check Proper Voltage to Unit o Check Refrigerant Levels o Check Relay Contacts o Check Water Flow v Check filter pump Amperage Draw • Check Water Temperature Change through Heat Exchanger • Clean Evaporator's Coil a Clean Heat Pump's Cabinet 4.4 W1lAIlQeriZ6Hhg __. WARNING - Failure to heed the following may result in injury or death. o Deactivate all electrical power to heat pump before performing hard freeze procedures. CAUTION - Failure to heed the following may result in equipment damage. •Failure to winterize heat pump may result in serious equipment damage. Freeze damage is not covered under the heat pump warranty. • While the plumbing connections are in the winterized condition (not fully tightened), it is imperative the pool and spa water not be circulated through the heat pump. Loss of water through loose plumbing connections may result in damage to circulation pump, pool and spa structures, and other equipment. Light ]Freeze Conditions There are two freeze conditions requiring heat pump attention. A light freeze is when the ambient air temperature falls below 32 degrees Fahrenheit for less than 8 hours. Typically during light freeze conditions circulating (moving) water will not freeze. Override time clocks and allow filtration system to run continuously during light freeze conditions. Hard Freeze Conditions A hard freeze is when the ambient air temperature falls below 32 degrees Fahrenheit for more than 8 hours. In areas where this condition is prevalent and sustained, the heat pump MUST be winterized for hard freeze conditions. Follow the correct procedure depending on the type of heat exchanger found in the heat pump. RdeuQify Exchanger 1. Deactivate all electrical power to heat pump. 2. Deactivate filter pump. 3. Remove front access panel. 4. Identify heat pump exchanger from illustrations in this section. Then follow procedure for that heat pump's exchanger. Page - 14 Titanium Thermolink" Exehangeu• (with Intei•naV Drain) 1. Disconnect the plumbing to the heat pump at connection unions (removal is counter- clockwise). 2. Remove internal drain plug. 3. Allow water to drain completely from the heat pump. Expect to see a lot of water drain of _ _ at-first,_and_then.asmall amounttocontinuetodrain-out-over-a-long period. — -- 4. After heat pump is fully drained, re -connect internal drain plug and reinstall front access panel. 5. Partially reconnect plumbing connection unions. 6. Winterizing is complete. 7. When ready to use heat pump again, hand -tighten connection unions. Reconnect electrical power, and set the operating mode on the heat pump. Activate filter pump. Titanium ThermoiLinV Exehangen• (with no Dewitt) 1. Reinstall front access panel. 2. Disconnect the plumbing to the heat pump at connection unions (removal is counter- clockwise). 3. Allow water to drain completely from the heat pump. Expect to see a lot of water drain out at first, and then a small amount to continue to drain out over a long period. 4. After heat pump is fully drained, reinstall front access panel. 5. Partially reconnect plumbing connection unions. 6. Winterizing is complete. 7. When ready to use heat pump again, hand -tighten connection unions. Reconnect electrical power, and set the operating mode on the heat pump. Activate filter pump. Titanium Tube -in -Tube Exchanges• 1. Disconnect the plumbing to the heat pump at connection unions (removal is counter- clockwise). 2. Allow water to drain completely from the heat pump. Expect to see a lot of water drain out at first, and then a small amount to continue to drain out over a long period. 3. Place an air hose into the pool inlet of the heat pump; wrap a clean rag around the hose to form a temporary seal. 4. Push all water from the water circuit using compressed air no stronger than 50 psig. The residual water should be forced out of the pool outlet. Allow compressed air to blow into the heat pump inlet for at least 15-20 seconds after the water stops coming out. 5. Repeat process on the outlet side of the heat pump. 6. Partially reconnect plumbing connection unions. 7. Winterizing is complete. Internal Drain LE Titanium Tabe4n- Tube 0 8. When ready to use heat pump again, hand -tighten connection unions. Reconnect electrical power, aid set the operating mode on the heat pump. Activate filter pump. Page - 15 IS EcCTI[ON 5 - TROUBLESHOOTING J A fault code indicates a specific issue or condition that will require action before the equipment can resume operating. Please perform the following troubleshooting. Ifthe issue reoccurs, please contact the installing dealer. Or contact AquaCaF for a service partner in your area. See "Contacting AquaCal Autopilot, Inc." on page 1. A WARNING - Failure to heed the following may result in injury or death. " Repairs must not be attempted by untrained or unqualified individuals. • The heat pump contains refrigerant under high pressure. Repairs to the refrigerant circuit must not be attempted by untrained or unqualified individuals. Service must be performed only by qualified HVAC technicians. Recover refrigerant before opening the system. CAUTION - Failure to heed the following may result in equipment damage. " Service by unauthorized personnel will void the heat pump warranty. FL® Indicator ISSUE Low or no water detected. RESOLUTION 1. Confirm the filter pump is on. 2. If a multiple -speed filter pump is being used, run at a higher speed to determine if the error persists. Do not exceed maximum flow rate for your model. 3. Confirm water is not being diverted away from the heat pump. • See "Water Flow Rates" on page 9. • See "Adjusting Water Flow Using AT (Delta-T)" on page 10. [Er Indicator ISSUE This can indicate a loose or damaged communication cable. RESOLUTION A qualified technician should check the cable from control board to display assembly for a loose connection or visible damage. C5l_ Indicator ISSUE This is a control system error. RESOLUTION Deactivate then reactivate power to reset controls. dPC or dPO Indicator ISSUE Shorted or open defrost sensor. RESOLUTION A qualified technician should replace the defrost sensor. Page - 16 PE orPD IInndiczter ISSUE Shorted or open water sensor. RESOLUTION A_qualified technician should replace -the _water_sensor.. HP Indicator ISSUE The refrigerant system's high-pressure switch is showing as open. RESOLUTION If the heat pump is a reversing unit, place it in HEF1 mode and perform the following troubleshooting. Determine if an insufficient amount of water is being supplied to the equipment. 1. Confirm the filter pump is on. 2. If a multiple -speed filter pump is being used, run filter pump at a higher speed. Do not exceed inximum flow rate for the model. 3. Confirm water is not being diverted away from the heat pump. • See "Water Flow Rates" on page 9. • See "Adjusting Water Flow Using AT (Delta-T)" on page 10. MPS ]indicator ISSUE The heat pump has locked due to five HP (high-pressure) faults during one call for heating or cooling. RESOLUTION 1. Deactivate then reactivate power to the heat pump to clear error. 2. Troubleshoot the high-pressure issue causing the error. See " HP Indicator" on page 17. LP Indicator ISSUE The refrigerant system's low-pressure switch is showing as open. RESOLUTION If the heat pump is a reversing unit, place it in HER mode and perform the following troubleshooting. 1. Check for proper fan operation. if fan is not operating, contact AquaCal6 Technical Support. 2. Check for obstructed air flow around the heat pump. See "Clearances" on page 11. 3. Check for dirty or blocked evaporator coil. See "Cleaning Equipment" on page 12. 4. Check for signs of ice buildup on the coil. LPS Indicator ISSUE The heat pump has locked due to five L P (low-pressure) faults during one call for heating or cooling. RESOLUTION 1. Deactivate then reactivate power to the heat pump to clear error. 2. Troubleshoot the low-pressure issue causing the error. See "LP Indicator" on page 17. Page - 17 DER Indicator ISSUE Incoming water temperature exceeded 110' F and the unit is locked with an GE over temperature alarm. The heat pump will not operate until incoming water temperature drops to 100' F or lower. RESOLUTION -- _ 1. Determine if another heat source (gas heater, solar heater, etc.) is heating water being sent directly to the heat pump with the ®EII indicator. This situation will need to be corrected before continuing. 2. Rule out an incorrect reading from the water temperature sensor. Verify existing water temperature with an accurate thermometer. If heat pump's sensor is inaccurate, the water temperature sensor may require replacement. a.2 Issues anTR--e- solution A WARNING - Failure to heed the following may result in injury or death. o Repairs must not be attempted by untrained or unqualified individuals. a The heat pump contains refrigerant under pressure. Repairs to the refrigerant circuit must not be attempted by - untrained or unqualified individuals. Service must be performed only by qualified HVAC technicians. Recover refrigerant before opening the system. i f ; CAUTION - Failure to heed the following may result in equipment damage. Service by unauthorized personnel will void the factory warranty. Please perform the following troubleshooting. For further assistance, please contact the installing dealer. Or contact AquaCal" for a service partner in your area. See "Contacting AquaCal Autopilot, Inc." on page 1. Display Panel Not Responding 1. If the heat pump is controlled be an external controller, confirm the external controller settings. See "Operating Heat Pump (With an External Controller)" on page 8: 2. If the issue is still occurring, contact the installer or manufacturer of the external control device. Heat Pumps Not Running 1. Confirm equipment is receiving power. Is the heat pump display illuminated? • If not, confirm the main breaker (located at the power supply panel) and the disconnect switch (located near the heat pump) are both turned on. • If the display still does not illuminate, it is recommended that the heat pump installer or electrician confirms heat pump is receiving power. 2. Confirm correct mode is selected. See "Setting Operating Mode" on page 5. 3. Confirm thermostat is set correctly. See "Setting Thermostats" on page 5. • If heating the water, the thermostat should be set above the current water temperature. • If cooling the water, the thermostat should be set below the current water temperature. 4. If an error code is displayed, diagnose and correct the cause of the code. See "Fault Codes" on page 16. 5. If the heat pump is using an external controller, the heat pump may not be set correctly to accept the controller's signal. See "Operating Heat Pump (With an External Controller)" on page S. Heat Pumps Tripping ]Breaker 1. Have an electrician confirm breakers are in good condition and properly sized for the heat pump. 2. Multiple heat pumps installed at the same site may benefit from special automatic sequencing controllers to avoid excessive power drops at start-up. See "Automatic Sequencing Controller" on page 22. 3. If a fault occurs immediately when the compressor starts, a qualified technician should evaluate the system. Page - 18 Heart Pump Won't Smut Off I EEASE NO When heat pump is set to " ®fF the display will show either the water temperature or fR� I. Confirm the heat pump has reached the desired temperature set on the thermostat. The heat_pump v continue to run until the set temperature is reached. 2. If the heat pump is using an external controller, it may not be set correctly. See "Operating Heat Pump (With an External Controller)" on page S. Heat Pump Is Running, Not Heating I. If the heat pump is using an external controller, confirm it is set correctly. • See "Operating Heat Pump (With an External Controller)" on page 8. o If the heat pump is still not running correctly with this device, contact the installer of the external controller device or the device's manufacturer for further assistance. 2. Confirm heat pump mode is set to TIER operating mode. 3. Confirm thermostat is set to the desired water temperature. 4. Confirm valves are correctly positioned to heat the correct body of water (either the pool or the sFa). If heating a spa that overflows into a pool, confirm the spa is isolated when being heated (not flowing into the pool). 5. Confirm heat pump is transferring heat into the water. Measure the temperature of air discharge coming out of heat pump fan. If discharge air is between 8° to 10' colder than the outside ambient air (entering air), then the heat pump is moving heat imo the water. 6. If an error code is displayed, diagnose and correct cause of code. See "Fault Codes" on page 16. 7. Confirm that filter pump has a sufficient run-time. The heat pump will not run (or heat the water)without water flow. Heat Pump equipment will generally be set to run 24 hours a day in commercial appliations.See "Initial Heating Recommendations" on page 22. 8. If heating a spa, deactivate air blower or venturi (if equipped) to al low for quicker heating times. For pools, deactivate water features, such as slides, waterfalls, or fountains to allow water to retain heat. Useof a liquid pool blanket product, such as an Aqua BlanketrM, can also compensate for excessive heat loss. See "Liquid Blankets" on page 23. Heat Pump Is Running, Not Cooling (Reversing Models) L If the heat pump is using an external controller, confirm the heat pump is programmed properly to allow for cooling. See "Operating Heat Pump (With an External Controller)" on page 8. 2. Confirm the heat pump mode is set to COD operating mode. 3. Confirm the thermostat is set below the current water temperature. 4. Confirm valves are correctly positioned to cool the correct body of water (either the pool or the spa). If cooling a spa that overflows into a pool, confirm the spa is isolated when being cooled (not flowing into the pool). 5. If an error code is displayed, determine and correct the condition causing the code. See "Fault Codes" on page 16. 6. Confirm heat pump is transferring heat out of the water. Measure the temperature of air discharge coming out of heat pump fan. If discharge air is between 80 to 10' warmer than outside ambient air (not coming out of heat pump), then the heat pump is moving heat out of the water. 7. Confirm that filter pump has a sufficient run-time. The heat pump will not run (or cool the water) without water flow. Heat Pump equipment will generally be set to run 24 hours a day in commercial appliations.See "Initial Cooling Recommendations" on page 22. Page - 19 Water Coming From beat Pump The water may be normal condensation produced as a by-product of the heat pump's refrigeration process. The heat pump can produce 8 to 10 gallons of condensation per day depending on the humidity of the ambient air. Determine if the water is condensation or a possible leak. 1. If using chlorine or bromine as a pool / spa sanitizer, use a test strip in the water at heat pump to determine if sanitizer is present. If sanitizer is present, a leak may exist. 2. Deactivate heat pump, leaving the filter pump on. After several hours, determine if water is still coming from the heat pump. Page - 20 6.2 Ade¢nti➢yiong Model Spnetciffeation s L Find Data Plate - The data plate is usually posted on the side of the equipment or the inside of the heat pump's _access plate._ 2. Find the model number on the data plate. The first letters and numbers indicate the model type. 3. The complete model number identifies the equipment's specifications. Model Number Data Pate Example _ ;ntuteW.i -- _ ',ta2-Dr-1�-USSAt +an a:al'.nee r Av=UK--a: naa:aavi. DR._.:. 0L RA= PRlLq �R :wIs AOUA CAL 100�CJ3 _�=^r IIIBARCODEIIp _ VE=R IOIBAR CODS II FACT -EIll FACTORY SERYILE IINIODEL NUMBER NOiIF-NCLATURE Brand Designation I I I I ATHROUGHZ THR I I I I THROUGH AAZUnitDesignation . _. w _ .-._...y.......,.. C = Cupronickel A = 1:fi0,208-230 D =Demo Unit B = 3:60:208--230 H=High Pressure Cuproniekzl D = 150:380=41= L = Tube-iu-rube E = 3;60.380-420 Vf =Packaging Tor VIztiw G = 3'601460 N = No Options H=1;50.200-220 P =Thant-O-Link II (=;8 For 2016) N=Nil R=Themo-0-Link II (3'4 and.i:8) T=Thermo-O-Link II Features Y =None C = Chill Oulc H = Heat Ouiv Color Designation R = Heat and Coal S = Split Chiller A = Black outside cabinet! Whioe inside satinet T = Split Heater B = Black lb°= White C = Crmtz Controls D = Digital T = Taupe A = Analog = None Refrigerant S = R410A T=R#07C UPDATED E = P-12 07114120le Page - 21 b.2Initial Heating Recommendations The following recommendations will reduce the amount of time required to heat a pool. If unsure of equipment heating capability, review equipment data plate. See "Identifying Model Specifications" on page 21. 1. Confirm heat pump mode has been set to HER. 2. Set thermostat to desired water temperature. 3. Temporarily override the filter pump's time -clock for continuous operation. o This will allow the Heat Pump the time required to heat the water at start-up. o After the water has reached the desired temperature, the time -clock can be reset to normal operating time -frames. 6.3 Initial Cooling Recommendations The following recommendations will reduce the amount of time required to cool a pool or cold plunge application. If unsure of equipment cooling capability, review equipment data plate. See "Identifying Model Specifications" on page 21. 1. Confirm heat pump mode has been set to 100. 2. Set thermostat to desired water temperature. 3. Temporarily override the filter pump's time -clock for continuous operation. o This will allow the Heat Pump the time required to cool the water at start-up. o After the water has reached the desired temperature, the time -clock can be reset to normal operating time -frames. K.4 Available Accessories 5 lb Bypass Valve Kit (Kit STKO135) When high flow rates are outside recommended tolerances, please use this kit or an alternative bypass valve system. . This kit can be used to control excessive water flow through the heat pump. It provides automatic flow adjustments for most applications. Automatic Sequencing Controller o An Automatic Sequencing Controller (ASC) provides easy control of all units from one lead unit and prevents the simultaneous start-up of multiple heat pumps. a Site voltage drop is minimized and utilities are not subjected to large in -rush demands of electrical current. Part number is based on number of heat pump's to be controlled. Call AquaCal` Customer Support for assistance with correct configuration. External Flow Relay (Grid Flow) Switch Kit (0040s) o Used when the pool / spa elevation is higher than the heat pump. . Used when a variable two -speed filter pump set on low -speed mode does not provide enough water pressure to activate a heat pump's water pressure switch. . Also used for automatic pool / spa thermostat switching. PLEASE NOTE - The 0040s is not to be used on applications exceeding 50 PSI. Page - 22 Liquid Blankets An invisible liquid heat barrier designed to retain heat and extend the swimming season. AquaCal" recommends the Aqua BlanketTM FlIumbing Unions: 2INCH 2627 Remote Control Kit (S'I KO070) A remote (wired) control kit allows for full control of the heat pump from up to 100 feet from the equipment. Page - 23