HomeMy WebLinkAboutTDC Feb 2025 MinutesST. LUCIE COUNTY
TOURIST DEVELOPMENT COUNCIL MEETING
Wednesday, February 12, 2025 ◊ 10:00 A.M.
MINUTES
Members present:
Terissa Aronson, SLC Chamber of Commerce
Gabriel Atkinson, Sailfish Brewing Company
Ryan Collins, CasaGo/Oceanfront Inn
Donna Qvarnstrom, Cobbs Landing
Commissioner James Taylor, City of Fort Pierce
Chair Cathy Townsend, St. Lucie County
Members Absent:
Lisa Cataline, Ocean Village Vacation Rentals
Councilwoman Stephanie Morgan, City of Port St. Lucie
Staff present:
Katherine Barbieri, St. Lucie County Assistant Attorney
Charlotte Bireley, St. Lucie County Tourism
Katherine Cordero, St. Lucie County Tourism
Tayler Hardison, St. Lucie County Tourism
Also present: Yahn Bartelink, evok advertising
Melissa Brooks, VISIT FLORIDA
Josh Brown, Sinclair Broadcasting
Travis Burton, Treasure Coast Vacation Rentals
Craig Campbell, SLC Tax Collector
Kevin Greene, Play Treasure Coast Sports
Rick Hatcher, Play Treasure Coast Sports
Stewart Hill, evok advertising
Martine Lapointe, Courtyard Port St. Lucie Tradition
Robin Moran, La Quinta
Charlene Robles, Homewood Suites PSL
Ryan Strickland, Play Treasure Coast Sports
Larry Winter, Fort Pierce Vacation Rentals
1. CALL TO ORDER
Chair Cathy Townsend called the meeting to order at 10:03 AM.
2. ROLL CALL
Katherine Cordero called roll.
3. SELF-INTRODUCTIONS
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4. PUBLIC COMMENT
No public comment.
5. APPROVAL OF MINUTES
Ryan Collins made a motion to approve the minutes from October 30, 2024. Donna
Qvarnstrom seconded. Motion passed.
6. Reports from Municipalities
Commissioner James Taylor reported there will be a new tiki taxi service in Fort Pierce
servicing the City Marina and Harbortown Marina opening soon. He stated there will be
an update on the Western Peninsula Charrette project at the city commission meeting
in April including the final conceptional designs. He also reported the City of Fort Pierce
City Manager interviews will be held February 18th and 19th with the goal of having a
new city manager in place February 19th.
Charlotte Bireley reported there has been more progress at the City of Port St. Lucie’s
Port District including the opening of all the historical houses.
7. Reports from Tourism Staff
a. Financial Report: Charlotte Bireley reported October TDT collection was $461,945,
an 45.3% increase compared to October 2023. She associated this increase with
the influx of recovery teams, evacuees, and displaced residents due to Hurricane
Milton. November 2024 collections were $525,925, a 25.8% increase compared to
November 2023, and she associated this increase with some recovery teams, but
mainly displaced residents through FEMA vouchers. Year-to-date, the TDT
collections are up 34.25% compared to 2023. She also reported in October 75% of
the TDT collected came from commercial properties and 25% from private vacation
rentals, and the same in November. She also explained the profit and loss reports
to the new council members.
b. Hotel Performance Report: Charlotte Bireley reported that October occupancy was
up 13.4%, ADR up 6.4%, and RevPar was up just over 20%. November occupancy
was up 16.7%, and ADR was up 7.2%, and RevPar was up just over 25%. Source:
STR, LLC.
c. Website, Social Media, and Email Marketing Report: Tayler Hardison reported
108,000 users visited the Visit St. Lucie website with 1.3 million events taking
place, and 439,000 key events. She also reported there was a bit of a drop in
monthly user count compared to December and January of last year. She credits
this to getting a new digital ad agency, Evok Advetising, in October which meant all
paid advertising was paused, thus paid search was down 50%. The top cities
include Orlando and Miami and the top visited pages are the webcams. Tayler also
reported the social media report shows lower numbers also due to the fact paid
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ads were paused as Visit St. Lucie switched to Evok and paid ads were expected
to restart in February. Reels continue to perform the highest and social media still
has over 16 million in reach. Tayler reported the average open rate is currently
28%, an increase of 4%, with a click rate of 1%. Six visitor emails and one industry
email were sent during December and January.
d. Fiscal Year 2024 Arrivalist Report: Charlotte reported that in fiscal year 2024, 16.2%
of visitors came from Miami and Fort Lauderdale and stayed an average of 1.6
nights, 9.6% of visitors came from New York and stayed an average of 3 nights,
8.2% came from the Orlando/Daytona/Melbourne area and stayed an average of 2
nights, 6.7% came from West Palm and stayed an average of 2 nights, 5.9%
Tampa/St. Petersburg and stayed for an average of 2 nights, 3% came from Atlanta
and stayed an average of 2.5 nights. 2.9% came from Philadelphia and stayed an
average of 2.7 nights. The average nights in St. Lucie was up 3.3% versus the
previous year. The number one place that was visited was
Downtown Fort Pierce at 9.2%, two was Tradition Square with 5.9%, three was
Ocean Village at 4.9%, four was Fort Pierce City Marina at 4.3%, five was Clover
Park at 4%, and six was Jetty Park at 3.8%.
e. Earned Media: Katherine Cordero reported that in October Visit St. Lucie secured a
subscription to Muck Rack, a leading PR analytics platform, to retroactively compile
earned media data from October 1, 2023, through September 2024 to collect a
comprehensive report for the 2023/2024 fiscal year. With the enhanced capabilities
provided by Muck Rack, it was reported that St. Lucie achieved over $3 million in
earned media value and garnered more than 312 million impressions—an increase
of over 300% compared to the 2022/2023 fiscal year.
f. Chair Townsend invited Rick Hatcher from Play Treasure Coast Sports to share
updates from their division. Rick Hatcher reported PGA Golf Club will be holding the
PGA Championships Club Pros at the end of April. He also reported they have been
getting a strong uptick with FIFA soccer and Sandpiper Bay with four currently
pitches out and the biggest club being Munich.
g. Chair Townsend invited the council to share any updates, and asked Donna
Qvarnstrom to share any updates on Little Jim. She reported their current lease is
up on February 28, and after a denial of a year extension, the City of Fort Pierce
came up with a month-to-month lease. She encouraged the support of anyone who
would like to attend the City of Fort Pierce Commission meeting to support Little Jim.
Gabriel Atkinson announced Sailfish Brewing Company received it’s liquor license.
Craig Campbell from the St. Lucie County Tax Collector’s Office reported the last
few months of collections were great, and January 2025 was the highest January on
record. Larry Winters from Fort Pierce Vacation Rentals reported Key Data has
projected St. Lucie to have a 4% increase in tourism performance this year.
8. Regular Agenda
a. New Digital Agency Intro & Media Strategy Plan
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Stewart Hill, Evok Advertising Vice President of Content Delivery and Yahn
Bartelink, Evok Advertising Account Manager, introduced Evok Advertising to the
council and discussed the media strategy plan for Visit St. Lucie’s current fiscal
year.
b. VISIT FLORIDA
Melissa Brooks, Regional Partnership Manager for Central East Florida of VISIT
FLORIDA presented a Florida Tourism Update to the council.
c. Proposed Change to County Ordinance 03-12, 33% of the 5th Cent
Charlotte Birely presented a memorandum to propose change to county ordinance
03-12, 33% of the 5th cent. Terissa Aronson made a motion to recommend the St.
Lucie County Board of County Commissioners to consider supporting the adoption
of a new ordinance with the new proposed wording for the use of funds from the
33% of the fifth cent tourist development tax. Gabriel Atkinson seconded. The
motion passed unanimously.
d. Proposed Mobile Visitors Center
Charlotte Bireley presented the proposal of a mobile visitors center to the council.
Chair Townsend increased the proposed budget for the mobile visitors center to
$150,000. Terissa Aronson made a motion to approve the purchase of a Ford
Sprinter Van and customization services to create a Mobile Visitors Center with a
budget of $150,000. Donna Qvarnstrom seconded the motion. The motion passed
unanimously.
e. Staff Updates
Tayler reported the 2025 Visit St. Lucie Travel Guide has been released and
encouraged any businesses that would like to have them to reach out to the staff to
schedule a delivery.
9. Other Business
Rick Hatcher announced the Spring Training Grapefruit League pocket schedule
has Visit St. Lucie’s ad with Mr. Met prominently placed.
10. Adjournment
The meeting adjourned at 11:49 AM.