HomeMy WebLinkAboutCUSTOMER INFORMATIONCorporate Office: 7108 Fairway Drive Suite 120
nORIDA Palm Beach Gardens, Florida 33418 • F: (561) 624-8037
Window &'Door A561) B48-7011 Corporate ❑ (561) 340-4300 Palm Beach
V r +. ❑ (954) 990-1800 FL Lauderdale 17 (772) 621-5905 Port Saint Lucie
Rp;= ❑ (305) 370-3770 Miami ❑ (941) 225-7555 Sarasota
v -"_z ❑ (239) 687-7555 Naples ❑ (813) 475-7555 Tampa
❑ (321) 332-1237 Orlando
MAR 0 7 1018 www.floridawindowanddoor.com • CGC 1509450
Florida BlpllGdt{18 r�agrees tosell and supply customer and customer agrees topurchase from
FloddaWindiiASSor a ollowingwindowsandother materials and services onthe terms and conditions
set forth below. All items purchased hereunder are covered to the extent applicable by the Limited Warranty.
Contract subject to measure, engineering, city approval and use of elevator to stage and remove product.
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Type of Home:
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INSTALLATION CHECKLIST
1
No verbal agreements are recognized. All terms must be in writing on the contract
'and specification sheet.
Contact Info... We require at least 2 telephone numbers and an email address from every
customer. Please agree to provide this information and the best phone numbers to contact
you during working hours (9-5).
3
Project Coordinators... You will be assigned your own Project Coordinator who will be
responsible to schedule the dates of your measure, installation and municipal inspections.
Your Project Coordinator will contact you prior to your installation and let you know the time
our Crew is expected to arrive within a four hour time frame; for example 8-12, but it does
ary depending on job location, traffic and material pick-up.
4
1 elation time will depend on manufacturer lead times as a result of Hurricane Irma. We
ficipate that installation time will be approximately 14-26 weeks from date of measure. In the
vent in which a Homeowners Association (HOA) approval is required installation will occur
pproximately 14-26 weeks of "Seller" being notified of the approval by HOA in writing. Should
ontract include special order Items, patio enclosures, opening modifications, Historical Boar
approval, architectural renderings or site specific engineering the approximate installation der.- - -
'll be within 14-26 weeks of approval by the Municipality.
5
Installation dates are weather permitting, we use local weather reports as our guide due to
Installation teams using power tools. We use are best judgment to ensure the safety of our
1�
Crews and Staff. If your installation is canceled for any reason other than weather we will
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gladly issue you a credit of $100.00 for your inconvenience.
6
A responsible adult 18 years or older must be at the installation site at the beginning and
the end of the job. The head installer will do a walk around with you prior to starting work
to assess any existing damage, landscaping, or any property that could be affected by the
construction. He is available to answer any questions you may have at that time. The head
installer is also required to do a post inspection when the job is completed. We want you to
eke sure that we exceeded your expectations, so go over the job very carefully. If there is
nything that needs to be addressed, he will be able to take care of it, or ensure that any
ecessary parts are reported and ordered. Your balance due is payable by cash, check,
money order or credit card. It you are using our financing program a completion slip may
teed to be signed. Your installer will need to collect at the end of the job based on payment
schedule of the job.
7
Installation Team... We only use authorized Florida Window & Door installers. All work is
guaranteed by Florida Window & Door, so you never have to worry.
8
Power... Installers will need to use your electricity. They do not carry generators. 1 agree 1.',,
supply access to my power.
9
Children and pets... Please provide a safe location away from the area during the installation
process. Installers use power tools and we don't want anyone hurt.
1
Rotted wood is beyond our control. If we do find rotted wood, there will be additional charges
for replacing it. If it's small don't worry, we got lit Your project coordinator will notify you if this
happens at the start of the job.
11
We will obtain all necessary window, door, and shutter permits, site specific engineering,
architectural renderings when applicable and information required by the municipality. The
Customer will be responsible to sign, notarize and return all permit documents and provide the
HomeOwners Association contact information and when applicable assist us in the submis-
sion of the application to the Association. Customer acknowledges length of time to manu-
facture the product and submission of permit will be dependent on the timely return of all doc-
uments, the Association approval, site specific engineering, architectural renderings and any
other items or approvals required in order to submit the permit to the municipality. As a result,
the Homeowner acknowledges and agrees that the permit may be submitted to the inunicipali-
ty by "Seller" beyond the 30 days as required in FI. Stat. 489.126. Any dolny associated wilh
the Customer failing to return or provide signatures or other necessary information shall not be
the responsibility of the "Seller."
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poor to [no unrn uppalynrrI nutterm. rem �u toadditi.n informationbeingor ,...—
additional limo to Ilw ;Ind al your project duo to additional information being needed or documents
executed. Changon In ciedll hlalory may void the terms and conditions of the contract
Name. �� Company Phone 1�
13
When your installation iu in process, there will be debris. Some debris may fall in your
landscaping. Our Inslallnlion Teams do their best to avoid damaging your Flowers, trees and
• • • +
+ • •
• ,
bushes but occasionally it does happen as a result "Seller" can not be responsible for any
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Job Total
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damage to any landscaping.
14
Dumpster/Storage... Under no circumstances do we leave job debris on your property. We
remove everything for safety reasons. Please do not ask our representatives if you can keep
scrap. Dumpsters are not for customer use. We must be given a suitable place to work and
50% Down Payment
.$ "
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store material. In the rare occasion, that there is not storage or work area available we will
40% Payable on Product Delivery
$ b C
utilize storage containers but that will be done at additional expense to you.
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16
Wood... We do not replace the wood framing or stops around your windows. We reuse your
existing ones. Ifs better for the environment. These items are available for purchase if you
would like to add them to your work order.
Balance Due U on Final Installation
p
$ ) f
1p
16
Construction Concerns... We do NOT do any painting or staining to the existing structure or
Permitted Hold Back Pending Final City Inspection
1 ($200.00)
fiberglass doors. Sometimes plaster or stucco may crack during installation. We will repair
I
the affected areas and prepare them for paint. You may have to do touch up painting or light
sanding after we have completed the installation process.
the event of a mathematical error, the prices printed on the contract are the actual prices to be charged.
17
Grids... It you ordered grids on your windows, the patterns will be the same as what you f,
existing unless otherwise specified on your work order. Please make sure this is the pattern
n
• . • + • + • ' •
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El Cash ACheck# I l52 Financial Company &FtL5 I AA1Q)
you want
181
screens... Half screens are standard on our windows.
19 Window Treatments... We ask that you remove all window treatments prior to your installation.
Name on Credit Card:
All windows/doors being replaced will need at least 3 feet of clearance in order for our Crews
to work. We DO NOT take down or reinstall any window treatments. In the event window
treatments are not removed we take no responsibility for their condition after installation. Most
Credit Card#••
window treatments will fit after installation of new windows and doors but this is not guaranteed.
Ex . Date: CPU Code:
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20 Hurricane Shutters... In circumstances in which we remove and reinstall existing hurricane
shutters we do not guarantee that the shutters will open and close without additional service
or maintenance being performed by a shutter service company. Working condition is
Your final check is your 'receipt
dependent on age of shutter and previous maintenance of existing shutters. In the event
at shutters are not reinstalled it is the responsibility of the Customer to replace all flooring
BUYER'S RIGHT TO CANCEL: "This is a home solicitation sale, and if you do not want the goods or
fill any applicable installation holes.
1 At contacts... Will not be reconnected. As you must be a licensed alarm company to work
services, you may cancel this agreement by providing written notice to the seller in person, by telegraJseller
Seller will leave the wires exposed when possible and your alarm company will
mail. This notice must indicate that you do not want the goods or services and must be delivered or p
on anus.
nee to come out and reconnect them.
before midnight of the third business day after you sign this agreement If you cancel this agreement,C
tenter understands the deta is and time frames as outlined in my Installation Checklist'may
not keep all or part of any cash down payment" THIS CONTRACT CONSISTS OF THE FRON
\ r eived a copy. Please start my order in accordance with the time frame provided.
BACK OF THIS PAGE.
IN WITNESS WHEREOF the parties have here unto signed their name(s) this . _ 1 day of ,_� 2011
,13.d �� PAINTPRACTICES
ci,smmer(s)agrees that thisAgreement, hentandrevwse, constiraw me entire understand7ngbatmenparties, and there are fro verbal understandings
ryiag&WCfthetem+sofOsAgmement rhisAgmmmtmaymthedwgedoritstem gWr'edavadedb7afVmynmiesssuch
Chang!ngam
changl aemwndryandsgnedbyboMCUStomer(s)edthe&goo.Cwtanegs)herebyaamaaledgeMat c00,Heys/hasreadthetrontalldmremeLEAD SAFE PAINT PRACTICES Customer hereby acknowledge receipt ofacopy
mpleted, signed,, addatd cop of INsAgmemenr. r(s) aim acknowledge rhathe a she wes wally of the pamphlet, "Renovate Right: Important Lead Hazard Information for families, child care
of WsAgrelementadhasR001
lsboadofhlswhw thansichia.
providers and eels", informing me/us of the potential risk of lead hazard exposure from
renovaf activity to be performed in my/our home. Customer received this pamphlet before
Custome
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rk began.
Customer
Init. In%t.Salesperson
elects reduced warranty option for a term of years.
(Please PdntName) Location ExTustomer
White — Company Copy Yny Copy Pink — Customer Copy